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Benefits Specialist

Case Farms, LLC
Troutman, NC Full Time
POSTED ON 9/18/2025
AVAILABLE BEFORE 11/14/2025
OVERVIEW ::
The Benefits Specialist is responsible for supporting employee benefits programs for a workforce of approximately 5,600 employees across multiple plant and field locations. This role ensures accurate enrollment, compliance with applicable laws and company policies, and serves as a resource for employees with benefits-related questions or concerns. The ideal candidate thrives in a high-volume, fast-paced environment and is comfortable working with a diverse, multilingual workforce.
RESPONSIBILITIES AND TASKS ::
  • Review and process enrollment forms for new hires and life event changes, including contacting work sites for clarification or corrections as needed.
  • Accurately enter employee benefit elections into the HRIS system.
  • Coordinate with insurance carriers to ensure correct and timely data transmission.
  • Process Medical Support Notices.
  • Promote employee understanding and utilization of benefit plans through education and communication, including coordination of quarterly, annual, and open enrollment meetings.
  • Assist employees with insurance claim issues and provide guidance on effective use of their benefit options.
  • Audit benefits data for accuracy and resolve discrepancies.
  • Maintain Leave of Absence (LOA) records for all sites, including tracking employee-submitted benefit payments.
  • Conduct research and analyze benefit-related data to provide statistical reports and insights to management.
  • Support employees during the open enrollment period by helping them understand and select the best benefits options.
  • Ensure compliance with federal and state regulations, as well as internal policies, related to employee benefits.
  • Maintain an adequate supply of New Hire benefit guides across all sites.
  • Perform additional duties and responsibilities as assigned.
REQUIREMENTS ::
  • Associate’s Degree in Human Resources, Business Administration or related field (preferred)
  • 2 years of Employee Benefit experience, preferably in a manufacturing environment
  • Communicate effectively both orally and in writing
  • Proficient in Microsoft Excel
  • Establish and maintain cooperative and effective working relationships with others.
  • Time management and organizational skills
  • Analyze situations accurately and adopt a practical course of action


Travel Required:
  • Minimal travel required, except during open enrollment, when travel will be required
PHYSICAL REQUIREMENTS ::
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions, if applicable.
  • Requires hand dexterity for operating office machines, stooping and bending to access files and supplies, mobility to complete errands, or sitting for extended periods.
  • Manual dexterity is sufficient to operate phones, computers, and other office equipment.
  • Ability to kneel, bend, and perform light lifting.
  • Ability to write and speak clearly in English to convey information effectively, and to understand normal speaking levels both in person and over the telephone.
  • Specific vision includes close vision, depth perception, and the ability to adjust focus.
Case Farms is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

Case Farms participates in the E-Verify system and uses tools made available by the federal government to confirm the employment eligibility of all team members. Persons offered employment are required to provide documentation proving their employment eligibility, and all offers of employment are contingent upon successful completion of the E-Verify process.

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