What are the responsibilities and job description for the COMFORT ADVISOR position at Cascade Services?
Mid-Florida Heating & Air has earned its reputation as an industry leader by providing the very best heating, ventilation, and air conditioning (HVAC) products and services to Central Florida residents. Our staff has proudly served the local community’s heating and air conditioning needs since 1983!
We are seeking a customer-centric and passionate Comfort Advisor to join our team. The Comfort Advisor/Sales Representative position will consist of analyzing customer needs for HVAC equipment, create a sales proposal, finalize the sale and follow up with each customer to ensure complete satisfaction.
Essential Duties and Responsibilities:
The essential functions include, but are not limited to, the following:
- Provide customers with solutions for their HVAC and other home comfort needs
- Consult with potential and existing customers to provide a customized HVAC system solution including our exclusive maintenance program
- Serve as the leader of the sales process to ensure customer satisfaction
- Conduct post-sale follow-up to ensure all sales agreements have been fulfilled to customer satisfaction
- Follow-up with existing sales bids and leads to offer any additional information as needed to convert them into sales
- Overcome technical and business objections of prospective customers
- Emphasize salable features, quotes, prices and credit terms and prepare sales orders for jobs sold
- Build and maintain customer relationships
- Participate in various sales activities to support corporate efforts including, but not limited to, trade shows, referral groups, etc.
- Must be willing and able to work evenings and weekends
Minimum Qualifications
- High School Graduate or General Education Degree (GED) required
- Associate degree (two-year college or technical school) preferred
- At least 5 years of previous sales experience
- Prior in-home Residential HVAC Sales
- Valid Driver’s License
Why Mid-FLA Heating and Air?
At Mid-FLA Heating and Air we empower our team to thrive and make a real difference in the communities we serve. Join a company that values innovation, collaboration, and your professional growth.
Apply today to launch a rewarding career with purpose.
Benefits:
- 401(k) matching
- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Professional development assistance
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person