Wage band range $75,000.00 - $110,000.00 annually. However, starting pay is ultimately determined by the scope of the position, the candidate's relevant experience, and internal equity. Position is eligible for Bilingual pay incentive.

Under the guidance of the Chief Clinical Officer, the Admissions Manager leads the admissions team and ensures streamlined, effective admissions processes that support exceptional client care. This pivotal role requires strong leadership, organizational, and interpersonal skills to oversee department operations and ensure a positive experience for youth, young adults, families, and referral partners. Additional responsibilities may be assigned to support various programs serving youth and young adults.

The Admissions Manager upholds Casa Pacifica’s Standards of Behavior and embodies our core values of respect, integrity, compassion, and courage. These values are reflected in daily interactions and in the delivery of services that support program and treatment objectives.

We are a diverse and inclusive team providing excellent services to all our surrounding communities. Our team members are empowered to share their identities, ideas, and perspectives. A culture built on diversity, equity and inclusivity is essential to creating a safe and healing environment at Casa Pacifica.

DUTIES AND RESPONSIBILITIES (illustrated by typical activities):

License Eligible Duties:

• Conducts comprehensive clinical assessments to establish medical necessity, determine appropriate level of care, and develop individualized treatment plans for admissions into 24/7 residential programs.
• Collaborates with the Business Development Representative to build and maintain a strong network of referral sources.
• Designs and implements admissions processes and policies that optimize client outcomes and ensure cost efficiency of services.
• Provides strategic problem-solving to generate referrals and continuously improve admissions workflows.
• Develops and maintains procedures to ensure high bed occupancy, manage bed availability, and control patient flow.
• Tracks and analyzes inquiry and referral call metrics to evaluate marketing effectiveness, capacity needs, and program requirements.
• Prepares detailed admissions reports by collecting, analyzing, and summarizing data and trends.
• Works closely with county partners to secure necessary approvals and agreements for treatment services.
• Ensures compliance with all accreditation agency requirements and regulatory standards.
• Supervises the Admissions Department, providing guidance and support to Admission Coordinators to ensure smooth processing of admissions.
• Collaborates with finance department and health clinic on all admissions.
• Maintains current knowledge of State and Federal laws and regulations related to insurance and third-party payers; actively engages in professional development through workshops, conferences, and networking.
• Develop processes and policies for admissions that optimize client outcomes and cost efficiency of services.
• Provides strategic problem solving to generate referrals and improve processes.
• Quickly establish rapport with parents, guardians, and youth to gain confidence and trust to work towards appropriate placements.
• Per our admissions criteria assesses the clinical needs and appropriate level of care for youth and adults. 
• Ensures compliance with accreditation agency requirements.
• Stays current with changes in State and Federal laws and regulations in areas of insurance/third party payers. Maintains professional and technical knowledge by attending educational workshops and conferences; reviews professional publications; establishes personal networks, participates in professional societies.
• Provides supervision within the Admissions Department and supports Admission Coordinators to collaborate and processes admissions to program(s)
• Oversees department scheduling of prospective client screenings and tours of the facilities.
• Ensures the clinical and financial screening criteria have been met prior to admission.
• Designs, establishes, and maintains procedures and policies to ensure high bed occupancy and to control bed availability and patient traffic.
• Coordinates with Finance department on client financial eligibility, co-pays, and deductibles.
• Works with county partners to ensure all necessary approvals/agreements regarding treatment services are completed.
• Develops and tracks inquiry and referral call metrics to help analyze marketing effectiveness, capacity needs and program requirements.   
• Prepares admissions reports by collecting, analyzing, and summarizing data and trends.
• May provide clinical outreach and in-services to current/prospective referral sources.
• Maintains confidentiality in all matters within the organization with respect to personnel, operations, and clients.
• May perform other duties and projects as assigned.

Licensed Duties:

• Performs all license eligible duties.
• Provides clinical supervision to associates (ASW, AMFT, APCC, Ph.D./Psy.D) as needed.
• May serve as a member of the campus administrator on-call team.

Language Skills: Ability to read and interpret documents such as insurance requirements, authorizations, and coverages, safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.

Mathematical Skills:  Ability to calculate figures and amounts such as discounts, interest, percentages, and ratios.

Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations. 

WHAT WE OFFER 
Casa Pacifica strongly believes in providing our employees with a comprehensive and competitive total benefits package that will support them across the many needs that arise in life. In addition to the salary information listed above, employees within this position will also be eligible for the following:

• Comprehensive Benefits package,
• 401k auto enrollment at 3% with up to 5% fully vested employer matching contributions made after first year of service
• 9 paid holidays
• Medical, Dental & Vision Insurance options
• Flexible Spending and Dependent care programs
• Excellent Training opportunities – including opportunities for CEUs
• Education/Tuition Assistance programs
• Group Discount Pet Insurance
• Aflac Hospital, Critical Illness, Accidental & Dental supplemental plan options
• Employee Assistance Program (EAP)
  • Free Confidential Crisis Line 24/7, 365 days a year
  • 4 face-to-face or telephonic sessions per issue, i.e.,
    • Stress, Anxiety, Depression
    • Life transitions
    • Grief and Loss
    • Divorce
    • Conflict Resolution
    • Substance Abuse
    • Work-Life Counseling
    • Free Legal and Financial Consultations
    • Identity Theft Recovery Services

Casa Pacifica is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. All applicants will be given full consideration under state, local, and federal law.

Salary : $75,000 - $110,000