What are the responsibilities and job description for the Host position at Casa Juani?
ABOUT CASA JUANI
Casa Juani, a vibrant new Spanish restaurant nestled on Pearl Street in Historic Boulder, invites you to become part of our culinary journey. Founded on the principle of a shared table, we celebrate hospitality from the heart, bringing people together through exceptional dining experiences.
At Casa Juani, we believe that excellence begins with integrity — from our carefully selected ingredients to the meticulous care we invest in our craft. Indulge in our delightful tapas and mariscos, alongside exquisite wines and cocktails inspired by the coastal Mediterranean.
We’re searching for passionate and hardworking individuals to join our team, where your love for hospitality and creativity will thrive. If you're ready to make an impact and contribute to a dining experience that values community and connection, we want to hear from you!
SUMMARY OF POSITION
Reporting to the General Manager, the Host will welcome guests, provide accurate wait times and escort guests to the dining and bar areas. A successful Host will have excellent organizational skills and a passion for hospitality to ensure each guest has an exceptional dining experience from the moment they arrive until their departure.
CORE RESPONSIBILITIES & DUTIES
- Creates a warm and welcoming atmosphere to greet guests
- Be a Casa Juani brand ambassador and engage with guests in conversation
- Provides guests with menus and answer any initial questions
- Seats guests at tables or in waiting areas
- Assigns guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of guests
- Engage with guests to ensure they're happy with dining experience and service
- Respond to complaints and help resolve them.
- Answer phone calls, take reservations and answer questions as needed in coordination with the Guest Relations Lead
- Have a detailed knowledge of the menu
- Assists with other positions in the restaurant as needed.
- Provide outstanding service to guests
- Attends and participates in daily pre-service meetings
- Attends and participates in any training sessions or departmental meetings
- Learn by listening, observing other team members and sharing knowledge while leading by example
- Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
IDEAL QUALIFICATIONS
- Minimum 1 years of related service experience
- Saturday afternoon and evening availability a must
- Additional education, training, certificates, or experience may be required
- Commitment to quality, excellence, and genuine hospitality
- Passion for creating exceptional guest experiences
- Ability to provide warm, humble, and knowledgeable service
- Exceptional interpersonal and communication skills
- Strong time management skills
- Willingness to continue learning about food and beverage preparation
- Willingness to work as part of an efficient team in a fast-paced environment
- Polite and engaging with guests and team members
- Neat and well-groomed appearance
- Meets state minimum age to serve alcohol
- Ability to work nights, weekends, extended hours, and holidays as needed
- Ability to stand, walk, bend, stoop, kneel, reach with hands and arms for extended periods, and lift up to 30 pounds
COMPENSATION
- Competitive Wages
- Medical, Dental, Vision Plans (Full-Time Positions Only)
- Paid Time Off - Including Sick and Mental Health Time Off
- 401(k)
- Employee Dining Discounts
- Employee Assistance Program
Each of the items listed is considered to be an essential function of the role. However, this list should not be construed as an exhaustive list of all the responsibilities of the position. Casa Juani LLC reserves the right to alter the duties of this role.
Casa Juani LLC is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation in accordance with applicable federal, state and local laws.
Casa Juani LLC is committed to hiring a diverse workforce, sustaining an inclusive culture, fostering an environment of continual improvement, and opportunities for growth and career development.
Salary : $17