What are the responsibilities and job description for the Preston County Volunteer Supervisor position at CASA For Kids?
Job Summary
The Volunteer Supervisor is responsible for the recruitment, training, supervision, and support of CASA volunteers, as well as the coordination and oversight of assigned cases involving children and families in the child welfare system. This position plays a critical role in ensuring volunteers are well-prepared, supported, and effective in advocating for the best interests of children who have experienced abuse and neglect.
Reporting directly to the Executive Director, the Volunteer Supervisor manages all aspects of volunteer engagement, including training, case assignment, and ongoing supervision, while maintaining accurate records and ensuring compliance with program standards. The role also involves active collaboration with multidisciplinary team members, service providers, and community partners to support case outcomes.
In addition, the Volunteer Supervisor represents CASA For Kids through community outreach, assists with program development and fundraising efforts, and contributes to the overall mission of promoting safe, permanent homes for children.
DUTIES:
1. Volunteer Training
a. Assist with volunteer recruitment, screening and interviewing prospective volunteers, and development of the training manual.
b. Schedule, coordinate, and facilitate volunteer training.
c. Coordinate and facilitate in-service trainings for volunteers.
d. Assign cases to appropriate volunteers, maintain availability for case consultation, provide regular supervision to volunteers, and monitor interactions between volunteers and service providers.
e. Maintain and update all volunteer records.
f. Consult with service providers regarding client needs and volunteer assignments.
2. Volunteer Management
a. Maintain contact with each CASA volunteer and collect monthly time sheets.
b. Provide support and consultation on a minimum once a month regular basis.
c. Keep necessary and appropriate volunteer personnel records.
d. Assist in coordinating volunteer appreciation events.
3. Case Management
a. Coordinate, document, and channel all CASA requests until resolution.
b. Collaborate with CASA staff and other team members to determine priority cases and best assignments for each CASA volunteer.
c. Notify CASAs of all hearings, reviews, and MDT meetings, and attend when possible.
d. Prepare and review all court reports with assistance of CASA volunteers and distribute to appropriate parties.
e. Maintain and update case files, case statistics, and all other pertinent case information in database system.
f. Regularly and professionally interact with all members of the MDT, collaborating on all cases when appropriate.
4. Program Activities
a. Professionally represent CASA For Kids through networking, outreach, and educational events.
b. Attend relevant conferences/seminars/workshops/meetings as requested by the Executive Director.
c. Attend staff meetings.
d. Assist with fundraising events.
e. Other duties as may be assigned by the Executive Director or the Advisory Committee President.
Experience
QUALIFICATIONS:
1. Bachelor’s degree in social service related field, or equivalent combination of education and experience.
2. Minimum of two years of experience in social services field preferred.
3. Demonstrated ability to communicate with, supervise, and empower volunteers.
4. Knowledge and understanding of issues and dynamics within families in crisis relating to child abuse and neglect. Preference given to individual with experience working with such families.
5. Basic computer skills, and knowledge and ability to learn and maintain CASA For Kids database.
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person