Enterprise Compute Platform Engineer

CAS uses unparalleled scientific content, specialized technology and unmatched human expertise to help R&D organizations across Commercial; Government and Academic sectors create groundbreaking innovations that benefit the world. As the Scientific Information Solutions Division of the American Chemical Society, CAS manages the largest curated reservoir of scientific knowledge, and for 119 years, has helped innovators mine, assess and apply that information to keep businesses thriving. The CAS team is global, diverse, endlessly curious and strives to make actionable scientific insights accessible to innovators worldwide.

CAS is currently seeking an Enterprise Compute Platform Engineer. This hybrid position will be located in our headquarters in Columbus, Ohio.

Platform Architecture & Engineering

• Architect, implement, and continuously improve a highly available, secure, and scalable enterprise compute platform.
• Function as the recognized technical authority for Windows Server, Microsoft 365, and VMware, providing consultation across support units and development teams.
• Contribute to modernization efforts, including hybrid cloud integration, evaluating options and recommending strategies aligned to organizational goals.
• Champion automation-first practices and Infrastructure as Code across the infrastructure organization.
• Serve as the team's PowerShell subject matter expert (SME), establishing scripting standards, reusable automation frameworks, and best practices.
• Design, develop, and maintain PowerShell-based automation solutions that improve operational efficiency, consistency, and service reliability.
• Mentor team members on automation techniques and PowerShell development.

Automation & Operational Excellence

• Identify and implement automation opportunities that reduce manual effort and improve service delivery.
• Develop and maintain automated provisioning, configuration management, patching, and reporting solutions.
• Support ongoing efforts to leverage emerging technologies, including AI-assisted operational tools where appropriate.
• Integrate automation capabilities into monitoring, ticketing, and operational workflows.
• Continuously evaluate processes and recommend improvements to increase scalability and efficiency.

Reliability Engineering & Support

• Serve as the Tier 2/3 escalation point, exercising independent judgment to resolve complex incidents and proactively address issues before they impact users.
• Fulfill complex service requests, independently managing scope, timelines, and delivery expectations.
• Maintain and enhance monitoring, alerting, and observability solutions.
• Participate in root cause analysis and implement corrective actions to prevent recurrence.
• Provide production 24x7 support coverage, when required, and support weekend implementations.

Qualifications

• Bachelor's degree and typically a minimum of 5 years of related experience; or 3 years with a master's degree; and/or equivalent work experience.
• Advanced knowledge of Windows Server, Microsoft 365, VMware, infrastructure automation, and enterprise systems administration.
• Demonstrated ability to lead technical initiatives and drive operational improvements.
• Strong analytical and troubleshooting skills with the ability to solve complex technical problems independently.

Preferred Skills

• Proficiency with the Microsoft Windows Server ecosystem, including Active Directory, DNS, Group Policy, and Microsoft 365.
• Experience with VMware enterprise virtualization technologies.
• Demonstrated experience with Azure cloud infrastructure and services, including M365 and Azure
• Proficiency in one or more scripting or programming language especially PowerShell
• Experience with Infrastructure as Code, configuration management, and automated deployment practices.
• Experience with AI-assisted scripting or code generation tools and the ability to identify and implement use cases where AI improves operational efficiency and reliability.
• Familiarity with natural language interfaces for operational automation, including copilots and chat-based operations platforms.
• Experience with enterprise monitoring, observability, and automated remediation solutions.

Professional Attributes

• Applies strategic thinking to analyze complex situations, formulate plans, and provide recommendations for initiatives of medium-to-high complexity, with some management involvement.
• Recognizes and uses the appropriate form of communication for the target audience; expresses ideas clearly and prepares communications that are comprehensive and logically organized.
• Assumes personal accountability for outcomes; takes corrective action promptly when progress deviates from plan; and fosters a culture of trust, transparency, and continuous improvement.
• Excellent communication skills – verbal and written