Patient Access Representative - Full-time

Status/Hours:

40 hours/week

8a-4:30pm

Job Summary:
This position is responsible for accurately collecting and entering patient demographic and insurance information, along with performing additional tasks as assigned by the supervisor. All duties are carried out with a strong emphasis on patient safety, satisfaction, accuracy, confidentiality, and professionalism.

Responsibilities include:

• Professionally receiving and directing telephone calls and inquiries
• Greets and assists patients, visitors, and staff entering the hospital
• Obtains initial patient information, including demographics and insurance information; reviews and maintains patient data.
• Maintaining accurate records, reports, and ongoing logs as requested
• Keeping detailed records of all inpatients

Why Join Us?
At Cary Medical Center, we take great pride in our workplace culture. Our employees have voted us one of the Best Places to Work in Maine for five consecutive years (2021–2025). As a Patient Access Representative, you’ll be part of a supportive and collaborative team where your work has a meaningful impact on patient care and community health.

Education, Skills, and Experience Requirements:

• High School diploma or equivalent preferred.
• Must have excellent telephone etiquette.

Schedule:

• With consideration to our patients’ and staff needs, you may need to work on days, evenings, nights, weekends and/or holidays and may need to float to other departments.

• To view the full job description or request additional information, please contact Kelly at 207-498-1311 or email klandeen@carymed.org.
• We offer a comprehensive benefits package, including health, dental, vision, retirement, and paid time off. To view the complete benefits package, click here: Cary Medical Center Benefit Information .