What are the responsibilities and job description for the Medical Front Desk Receptionist position at Cary Endocrine & Diabetes Center?
Job Title: Front Desk Receptionist
Company: Cary Endocrine & Diabetes Center, P.A.
Location: Cary, NC
Employment Type: Full-Time
About Us:
Cary Endocrine & Diabetes Center is a leading endocrinology office dedicated to providing exceptional patient care and support to individuals managing endocrine and diabetes-related conditions. We are committed to improving the lives of our patients by offering personalized, compassionate, and high-quality healthcare services.
Job Description:
We are seeking a motivated and friendly Front Desk Administrator to join our team. As the first point of contact for our patients, you will play a crucial role in creating a positive and welcoming experience. You will be responsible for managing the front desk, providing outstanding customer service, scheduling appointments, and ensuring the efficient flow of the office.
Key Responsibilities:
- Greet and assist patients in a professional and friendly manner.
- Schedule appointments, answer phone calls, and manage patient inquiries.
- Verify patient information and insurance details accurately.
- Maintain a clean and organized front desk area.
- Handle administrative tasks, including filing, data entry, and record keeping.
- Collaborate with medical staff and support their administrative needs.
- Ensure compliance with privacy and confidentiality regulations.
- Provide support for billing and insurance claim processing.
- Assist with maintaining office supplies and equipment.
Qualifications:
- High school diploma or equivalent.
- Previous experience in a medical or healthcare setting is a plus.
- Exceptional customer service and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient computer skills and knowledge of medical software.
- Excellent communication skills, both written and verbal.
- Attention to detail and accuracy in record-keeping.
- Ability to work in a fast-paced environment and handle stress effectively.
- Compassion and empathy for patients dealing with health issues.
Benefits:
- Competitive salary.
- Full-time position with regular working hours.
- Opportunities for professional development and growth within our organization.
- A supportive and caring work environment.
- 401k & 401k matching
Job Type: Full-time
Pay: $15.00 - $20.00 per hour
Benefits:
- 401(k)
- Employee discount
- Flexible schedule
- Free parking
Work Location: In person
Salary : $15 - $20