Housekeeping and Laundry Supervisor

Job Summary:

The Housekeeping/Linen Supervisor is a hands-on leadership role responsible for directing, coordinating, and actively participating in the daily operations of the Housekeeping and Laundry/Linen Departments. This working supervisor leads by example, performing front-line duties as needed while ensuring high standards of cleanliness, safety and service. This role will have some on call and weekend responsibilities.

Job Duties:

• Leads and actively participates in daily housekeeping and linen operations, assisting staff with cleaning, linin distribution, and project work as needed.
• Establishes and annually reviews standards and work procedures for all Housekeeping staff.
• Plans work and staffing schedules and areas of work to ensure adequate services are rendered.
• Assists in the hiring process; interview, hiring and training new associates.
• Conducts routine inspections of patient rooms, common areas, and laundry services; addresses deficiencies in real time.
• Maintains excellent communication with staff, administration, and other departments to support operational needs.
• Assures compliance with standards for Infection Control, OSHA, CMS, and Health Department regulations.
• Monitors Housekeeping and Linen policies, procedures, training, and safety and works with hospital administration to update as needed.
• Oversee proper use, maintenance, and safety of housekeeping equipment. Provides hands-on training and annual competency reviews.
• Responds to urgent cleaning needs, staffing shortages, and operational challenges by stepping in to support frontline staff.
• Promotes a culture of accountability, teamwork, and high performance through daily engagement and leadership visibility.
• Performs other duties as assigned.

Required Knowledge, Skills, and Abilities:

• Interpersonal Skills: Ability to interact with individuals at all levels of the organization.
• Communication: Effective written, spoken, and non-verbal communication.
• Customer Service: Service-oriented mentality with a focus on exceeding expectations.
• Professionalism: Maintain a positive and professional demeanor.
• Proactivity: Self-motivated with the ability to effectively prioritize projects and needs.
• Team Player: Willingness to collaborate and provide support where needed to achieve outcomes.
• Ability to work a flexible schedule that may include nights, weekends, and holidays.
• Knowledge of regulatory requirements, such as OSHA and CMS.

Minimum Qualifications

• Education: High School Diploma preferred
• Experience: Two (2) years’ experience in a housekeeping role, with a minimum of one (1) year of leadership or supervisory experience required.
• Licensure/Certifications: None required

Physical Requirements:

This position requires the ability to sit, stand, and walk for extended periods. The employee must occasionally bend, kneel, crouch, climb stairs, and reach overhead. The employee must be able to lift and/or move up to 50 pounds. Reasonable accommodations may be provided for individuals with disabilities to perform the essential functions of this position.

Benefits:

• 401(k)
• 401(k) matching
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Work Location: In person