What are the responsibilities and job description for the Bilingual Receptionist / Administrative Assistant - LAW FIRM - Entry Level OK position at Carter Law Center?
Bilingual Receptionist / Administrative Assistant -
**MUST SPEAK ENGLISH AND SPANISH FLUENTLY**
Location: Elk Grove, CA
Position: Full-Time, Permanent
Schedule: In-Person
Hours: Monday–Friday, 8:30 a.m.–5:00 p.m. or 9:00 a.m.–5:30 p.m.
About Carter Law Center
Carter Law Center is a growing California workers' compensation law firm representing injured workers throughout the state. Our clients come to us during some of the hardest moments of their lives—injured, scared, frustrated, and overwhelmed by a system that often feels broken.
Our job is simple to describe and hard to do well: bring calm, clarity, and integrity to chaos.
We take our work seriously—but not ourselves. We believe excellent legal work and a healthy workplace can coexist. Our office is collaborative, supportive, and down-to-earth, where people are encouraged to ask questions, help one another, and continue learning. We value professionalism without unnecessary formality and believe protecting our team's well-being is essential to serving our clients well.
If you're looking for a workplace where your work matters, your contributions are appreciated, and your teammates genuinely enjoy working together, we'd love to hear from you.
Position Details
This is a full-time, permanent, in-person position based in our Elk Grove office.
Typical hours are 8:30 a.m.–5:00 p.m. Monday through Friday.
We believe our team works best together, so this is an in-office role. At the same time, we understand that life happens, and we value flexibility when unexpected situations arise.
Start Date: Flexible (anywhere from immediate to approximately two months).
Who You'll Be Working With
You'll often be the first person our clients speak with or see. Many are anxious, overwhelmed, and unsure of what comes next. Your kindness, professionalism, and communication will help set the tone for their experience with our firm.
We're looking for someone who:
- Connects with clients as people, not just case numbers.
- Communicates clearly, calmly, and compassionately.
- Is comfortable taking responsibility and learning as they go.
- Wants to do excellent work without ego or toxicity.
- Wants to be part of a team environment working together toward common goals.
Our Culture (Please Read)
This role is a great fit if you believe:
- Every client interaction matters and people deserve to feel heard, respected, and welcomed.
- Patience, kindness, and clear communication can make a difficult situation feel manageable.
- Good systems and organization create a better experience for both clients and coworkers.
- Teams matter more than individual egos.
- Learning and growth are part of becoming great at your work.
- A successful career should allow you to do meaningful work without constant stress or burnout.
At Carter Law Center, we take our work seriously—but we believe a healthy workplace matters too. We work hard, support each other, and strive to create an environment where people can do excellent work while still having a life outside the office.
Responsibilities
- Welcome clients and visitors with professionalism and warmth.
- Answer and direct incoming telephone calls.
- Schedule appointments and assist with attorney and staff calendars.
- Receive, scan, organize, and distribute incoming mail and documents.
- Prepare outgoing correspondence and mailings.
- Maintain organized electronic and physical client files.
- Perform data entry and general administrative support.
- Assist attorneys and case managers with clerical and administrative tasks.
- Help maintain an organized and professional office environment.
Qualifications
- High school diploma or equivalent.
- Fluent in both Spanish and English (spoken and written) is required.
- Excellent customer service and interpersonal skills.
- Warm, professional, and compassionate communication style.
- Strong organizational skills and attention to detail.
- Ability to multitask in a busy office environment.
- Comfortable using Microsoft Office and learning new software.
- Reliable, punctual, and eager to learn.
Compensation & Benefits
Salary: $20 – $24 depending on experience and qualifications.
Additional compensation opportunities may be available based on experience, performance, and contribution to the firm.
Benefits include:
- 401(k) with employer matching (after 3 months)
- Paid time off
- Flexible scheduling when life requires it
- Professional development and training support
- Supportive, collaborative team environment
- Opportunities for growth and advancement
No Health Insurance is being offered at this time but will likely be available within a year.
How to Apply
Please submit your resume along with a brief cover letter telling us:
- Why you're interested in joining Carter Law Center.
- Why you believe you'd be a great fit for our team and culture.
We know applying for a new position takes time, and we appreciate your interest. We look forward to learning more about you. All communications will be held in strict confidence.
Pay: $20.00 - $24.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Paid time off
- Professional development assistance
Work Location: In person
Salary : $20 - $24