Catering Operations Manager

Position: Catering Operations Manager

Job Description:

We are seeking a team oriented and organized individual to join us at Carte Blanche Caterers as a Catering Operations Manager. This key role involves overseeing various aspects of our catering operations, ensuring seamless execution of events, and providing exceptional service to our clients. The ideal candidate will thrive in a fast-paced environment, possess excellent organizational and communication skills, and have a passion for creating memorable experiences.

Responsibilities:

Event Packlist Creation and Execution:

• Develop comprehensive event packlists based on client requirements and menu selections.
• Coordinate with kitchen and logistics teams to ensure all necessary items are prepared and packed for each event.
• Execute event packlists with precision, ensuring all elements are delivered and set up according to plan.

Scheduling for Event Staff using the Homebase App:

• Develop and maintain a staffing schedule for servers and bartenders based on event requirements.
• Communicate schedules to the team and ensure proper coverage for each event.
• Address scheduling conflicts and adjustments promptly.

Alcohol Purchasing:

• Manage the purchasing of alcohol for events, ensuring compliance with regulations and client preferences.
• Maintain relationships with suppliers and negotiate favorable terms.

Van Assignment and Scheduling:

• Assign and schedule vans for transportation of catering equipment and supplies.
• Ensure vans are properly maintained and stocked for events.

Day-to-Day Staffing Management:

• Oversee day-to-day event staffing needs, including hiring, training, and performance management.
• Foster a positive and collaborative team culture.

Day of Event Management:

• Lead on-site event management to ensure smooth execution.
• Address any issues or changes during events promptly and efficiently.
• Act as the point of contact for clients and vendors during events.

Rentals Management:

• Coordinate the rental of equipment and supplies needed for events.
• Ensure timely delivery, setup, and return of rental items.

Signage for Events:

• Create labels for events using our internal system
• Create custom menus for seated and plated dinners using Canva.

General Admin:

• Manage incoming calls related to catering inquiries and client communication.
• Provide excellent customer service and address inquiries or concerns.

Qualifications:

• Proven experience in catering operations or event management.
• Strong organizational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Ability to work flexible hours, including evenings and weekends.
• Leadership and team management experience.

If you're ready to take on a challenging and rewarding role in the catering industry, we'd love to hear from you!

Required Experience:

• Online Scheduling Apps
• Spreadsheets and Document Software
• BEO execution
• Valid Driver's License

Benefits:

• Full time - salaried position

After 3 Months:

• 1% commission on all sales
• Paid time off accrued through the year
• 50% of Employee's Health Insurance paid by the company