Digital Navigator

We are looking to fill an AmeriCorps service position at CTIC! The American Connection Corps is recruiting 150 members across 30 different states to serve in locally rooted organizations tackling critical community challenges. As an ACC Member, you will gain hands-on experience, receive on-the-job training, and explore career pathways while making a tangible impact in your community. Apply today!

Host Site Specific Activities:

• Deliver one-on-one digital skills coaching, helping students navigate devices, online services, and digital tools with greater confidence
• Design and facilitate at digital skills workshops on topics like safe internet use, AI for everyday life, job seeking, and scam prevention
• Collaborate with CTIC staff to tailor workshop content based on community needs, and co-create engaging materials and handouts for participants
• Contribute to CTIC’s resource library by creating or curating short guides, tip sheets, or video tutorials based on common coaching questions
• Maintain accurate records of participation, outcomes, and follow-up actions using CTIC’s tracking tools and systems
• Attend and support public engagement events and CTIC partner programs to promote digital equity efforts and connect residents to ongoing services

Additional Host Site Specific Competencies (Preferred):

• Willingness and ability to consistently travel by car
• Comfort teaching or presenting in front of small groups and adapting explanations to meet people where they are
• Ability to work independently and manage time across different service environments, including community centers, partner sites, and remote settings
• Familiarity with Canva or similar tools for creating basic graphics and resources
• Willingness to learn and use platforms like Microsoft Teams and Salesforce for collaboration, communication, and tracking client interactions