What are the responsibilities and job description for the HR Operations Coordinator position at Carrick Professionals?
Description
About Carrick Professionals
Carrick Professionals was built on more than two decades of trusted experience in partnership with the Carolinas Credit Union League. Today, we apply that same proven expertise across a wide range of industries throughout the Carolinas and beyond—delivering high-quality, client-centered financial and operational services.
We strive for excellence in everything we do, aiming to exceed expectations and create meaningful impact. At our core, we believe we’re stronger together—when we listen, lead, and collaborate as a team. We value diverse perspectives and foster an inclusive, supportive environment across both our staff and client relationships. With a growing network of affiliated organizations, we’re positioned to think big and offer innovative, scalable solutions that help others succeed.
Position Summary
The HR Operations Coordinator provides administrative, coordination, and operational support to the Talent Solutions team and assigned client projects. This role is responsible for executing high-volume, detail-driven workflows related to HR operations, payroll support, documentation, data tracking, and project coordination, while also supporting recruitment coordination as needed. The position is designed to maximize the efficiency and billable capacity of consultants and recruiters by owning execution-based workflows and ensuring accurate, timely delivery of administrative functions in a fast-paced consulting and executive search environment.
This position is part-time (20–25 hours per week) with the opportunity to expand based on business growth and capacity needs. This position follows a hybrid work schedule of at least two in-office days at either our Raleigh, NC or Columbia, SC offices. Please note: Onboarding and training period may require additional days in office.
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
None
PHYSICAL DEMANDS
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is not substantially exposed to adverse environmental conditions. Noise level is low to moderate. Limited, if any, exposure to outside temperatures. This position requires occasional (25% or less) travel within North and South Carolina and may infrequently require out-of-state travel for conferences or other meetings.
The above information has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is not a contract.
About Carrick Professionals
Carrick Professionals was built on more than two decades of trusted experience in partnership with the Carolinas Credit Union League. Today, we apply that same proven expertise across a wide range of industries throughout the Carolinas and beyond—delivering high-quality, client-centered financial and operational services.
We strive for excellence in everything we do, aiming to exceed expectations and create meaningful impact. At our core, we believe we’re stronger together—when we listen, lead, and collaborate as a team. We value diverse perspectives and foster an inclusive, supportive environment across both our staff and client relationships. With a growing network of affiliated organizations, we’re positioned to think big and offer innovative, scalable solutions that help others succeed.
Position Summary
The HR Operations Coordinator provides administrative, coordination, and operational support to the Talent Solutions team and assigned client projects. This role is responsible for executing high-volume, detail-driven workflows related to HR operations, payroll support, documentation, data tracking, and project coordination, while also supporting recruitment coordination as needed. The position is designed to maximize the efficiency and billable capacity of consultants and recruiters by owning execution-based workflows and ensuring accurate, timely delivery of administrative functions in a fast-paced consulting and executive search environment.
This position is part-time (20–25 hours per week) with the opportunity to expand based on business growth and capacity needs. This position follows a hybrid work schedule of at least two in-office days at either our Raleigh, NC or Columbia, SC offices. Please note: Onboarding and training period may require additional days in office.
Requirements
ESSENTIAL DUTIES & RESPONSIBILITIES
- Support HR operations and payroll-related processes, including preparation, review, and organization of payroll documentation and serving as backup support for payroll cycles.
- Assist with benefits-related documentation, invoice breakdowns, and coordination with internal accounting for accurate tracking and reporting.
- Coordinate recruitment activities as needed, including job postings, applicant tracking, interview scheduling, and candidate communication.
- Post approved job openings across internal and external job boards and industry-specific platforms.
- Prepare offer letters and related employment documents using established templates for leadership review.
- Maintain accurate candidate records, disposition tracking, and documentation within the ATS/CRM.
- Analyze and summarize candidate pipeline activity, disposition data, and recruiting metrics from the ATS/CRM to support recruiters and leadership with status updates and insights.
- Coordinate and document professional reference checks using approved scripts and processes.
- Support HR consulting projects by formatting and preparing client deliverables including employee handbooks, policies, proposals, reports, and compliance documents.
- Prepare standardized HR templates and project documents with client-specific information for consultant review.
- Prepare standardized reports and summaries related to recruiting activity, project status, compliance tracking, and internal HR operations using established templates.
- Track and summarize reports related to client project milestones, deadlines, and deliverables to ensure on-time completion.
- Provide internal HR operations support including tracking employee birthdays, anniversaries, onboarding checklists, and compliance training completion.
- Provide day-to-day administrative support for HR technology platforms, including basic troubleshooting, documentation, and coordination with internal or external support resources as needed.
- Coordinate internal HR communications and reminders on behalf of the leadership team.
- Maintain and organize shared HR resources, templates, recruiting materials, and SOPs.
- Assist with payroll preparation documentation (non-processing) and general HR reporting support.
- Perform other duties as assigned.
- Excellent organizational, time management, and prioritization skills
- Strong written and verbal communication skills
- High attention to detail and follow-through
- Ability to manage multiple deadlines in a fast-paced environment
- Strong customer service and professionalism when interacting with candidates, clients, and internal staff
- Proficiency in Microsoft Office and HRIS/ATS platforms
- Comfort working with data, spreadsheets, and system-generated reports
- Confidence navigating multiple technology platforms and learning new systems quickly
- Ability to work independently and as part of a collaborative team
- Associate or Bachelor’s Degree with coursework related to human resources, business, administration, or a related field preferred
- 1–3 years of experience in HR administration, recruiting coordination, project coordination, or operations support
- Experience supporting payroll processes preferred.
- Experience in a consulting, professional services, or client-facing environment preferred
- Exposure to ATS, HRIS, or CRM platforms preferred
- Experience preparing reports or dashboards, summaries, or trackers using ATS, HRIS, CRM, preferred
None
PHYSICAL DEMANDS
Required
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of the job, the employee is regularly required to:
- Use fingers to type or use computer, phone, tablet, adding machine, etc.
- Talk to express or exchange ideas
- Hear at normal speaking levels
- Sit, walk and stand
- Repetitively move wrists, hands, and/or fingers
- Have visual acuity to read, determine accuracy, neatness and thoroughness of work assigned
- Occasionally lift or carry 30 pounds
- Stoop, kneel, reach or crouch.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. The employee is not substantially exposed to adverse environmental conditions. Noise level is low to moderate. Limited, if any, exposure to outside temperatures. This position requires occasional (25% or less) travel within North and South Carolina and may infrequently require out-of-state travel for conferences or other meetings.
The above information has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. This job description is not a contract.