Sales & Account Manager (Life Sciences / Lab Equipment)

ABOUT US

We are a fast-growing life sciences company specializing in advanced laboratory instruments and technical support for researchers across the United States and globally. Founded in 2012 and headquartered in San Diego, CA, we partners with leading universities, research institutions, and biotech organizations to support cutting-edge scientific discovery.

We work closely with innovative Japanese manufacturers, bringing cutting-edge scientific technologies to the U.S. market while providing hands-on, consultative support to researchers using these tools. Our unique position as a bridge between international innovation and U.S. research institutions allows us to deliver highly specialized solutions not widely available through larger, traditional providers.

We are not just an equipment provider, we are a trusted partner in scientific research, helping our customers generate insights that lead to real-world breakthroughs in medicine and human health. Our product portfolio spans neuroscience tools, behavioral research systems, and general lab equipment, giving our team the opportunity to work across a wide range of scientific disciplines and applications.

OUR MISSION

To empower researchers with the tools, knowledge, and support they need to advance science and improve human lives. Here, your work directly contributes to innovations in healthcare, neuroscience, and biotechnology, making this more than just a sales role, but a meaningful career.

JOB SUMMARY

We are seeking a driven, sales-oriented Sales & Account Manager to help expand our growing general lab equipment division. This role is ideal for someone who thrives in a consultative sales environment, enjoys learning technical products, and is motivated by both performance and purpose.

This position will focus initially on selling autoclaves and centrifuges into a broad range of laboratory environments, with the opportunity to expand into our full product portfolio based on performance. You will work closely with researchers, lab managers, and scientific professionals, helping them identify the right solutions for their work while building long-term relationships.

WHAT WE OFFER

• Base Salary: $60,000 – $90,000 (DOE)
• Total Compensation: $75,000 – $110,000 (performance-based bonuses)
• Bonus potential up to performance-based range (typically ramps over first 12 months)
• Quarterly performance bonus
• Health, dental, and vision insurance
• PTO retirement benefits
• Flexible, remote work environment
• Direct collaboration with Japanese manufacturing partners
• Opportunity for international travel (including Japan) based on business needs
• Exposure to cutting-edge technologies not widely available in the U.S. market
• Work at the intersection of global innovation and scientific discovery

WHY PEOPLE LOVE WORKING HERE

• Work alongside PhDs, researchers, and innovators
• Be part of a mission-driven company improving human health
• Small, collaborative, and highly supportive team environment
• High visibility and impact, your work directly influences company growth
• Expand into selling a full scientific product portfolio
• Opportunity to grow into leadership roles as the company scales
• Be part of building a new market presence in Houston

YOU MAY BE A GREAT FIT IF YOU ARE SOMEONE WHO:

• Want a career that is both intellectually stimulating and impactful
• Sales-driven and thrives in a performance-based role
• Naturally curious and eager to learn technical concepts
• Confident communicating with highly educated professionals
• Self-motivated and able to work independently
• Enjoys solving problems and navigating ambiguity
• Open-minded, coachable, and willing to try new approaches

ESSENTIAL DUTIES & RESPONSIBILITIES

• Generate new business through outbound prospecting and relationship-building
• Manage the full sales cycle from initial outreach to closing
• Identify customer needs and recommend appropriate solutions
• Build long-term partnerships with research labs and institutions
• Collaborate with international manufacturing partners (primarily in Japan) to support product knowledge, customer needs, and market expansion
• Provide ongoing customer support and product guidance post-sale
• Act as a trusted partner to customers throughout the product lifecycle
• Conduct meetings via video, phone, and in-person visits
• Provide product education and technical guidance
• Focus on selling general lab equipment
• Support marketing initiatives (campaigns, educational content, etc.)

QUALIFICATIONS

• 2 years of sales experience preferred (B2B or technical sales ideal)
• Bachelor’s degree preferred (STEM background is a plus, not required)
• Interest in working in an international business environment
• Experience working with global teams or products is a plus
• Strong communication and interpersonal skills
• Ability to learn and explain technical products
• Proficiency with Microsoft Office (Excel, Word, etc.)
• Willingness to travel as needed
• Japanese language skills are a plus