What are the responsibilities and job description for the Assistant Property Manager position at Carpionato Group?
Become a key component of a fast-paced, highly respected Rhode Island commercial real estate organization. The Affordable Division of the Carpionato Group is staffed by a tightly knit group of professionals who executes short- and long-term assignments within the Company's diverse retail portfolio. At Carpionato, our employees are empowered to be highly resourceful and interact with key executives on a daily basis.
As an Assistant Property Manager, your duties will entail:
Duties and Responsibilities
- Provides excellent customer service to residents, and applicants. Respond to residents’ concerns in a timely manner and ensure lease requirements and HUD guidelines are followed. Answers incoming calls from residents, applicants and the general public, and responds to inquiries regarding program information. Accepts work order requests from tenants and ensure their completion.
- Assists with the re-annual certification processes verifying income and assets needed to determine rent payments in accordance with HUD/LIHTC guidelines. Completes required forms and ensures accuracy of tenant information. Updates records with new information and prepares documents related to the re- annual certification process. Prepares annual re-certification packets, conducts interviews to update missing records and data.
- Processes prospective tenants for residency by providing general instructions on completing forms and documents needed to facilitate the application process. Ensures applicants’ eligibility are in accordance with company’s Tenant Selection Plan and program requirements. Shows vacant units to potential applicants and conducts, move-in orientation by explaining lease documents, housekeeping standards, and resident responsibilities.
- Processes and deposits rent checks, and other charges from residents and enters corresponding data into, Yardi Voyager
- Maintains and update property Wait List monthly and process annual waiting list update letters to applicants.
- Generates a variety of reports such as month-end and year-end reports, and other documents required by HUD, the State Housing Authority, and the company’s operating standards.
Qualifications
- High School Diploma or GED.
- 2 years of administrative experience in low income housing tax credit/Section 8 property management preferred, but not necessary.
- Proficient in Microsoft applications.
- Bi-lingual skills desired or preferred for West Warwick site operations.
- Strong customer service skills.
- Ability to multi-task, strong attention to detail, and be well organized.
- Experience with Yardi preferred.
Physical Demands and Work Environment
The physical demands described are representative of the essential functions of the job. The position is sedentary in nature frequently requiring sitting and a certain amount of walking and standing. Lifting requirements are approximately 10 pounds. The job operates from an office environment. The role routinely requires the use of telephones, photocopiers, scanners and computers.