What are the responsibilities and job description for the Sales Development Representative position at Carpe Diem?
About Carpe Diem
Carpe Diem is a growing AI & Software Development firm serving 400 clients across the USA with a robust team of 600 professionals.
Specializing in a broad spectrum of technological and robust solutions, we empower our clients with innovative approaches in AI, Mobile Apps, Marketing Automations, Lead Generation, and Custom Software Development.
Our culture champions continuous learning and professional growth, fostering a dynamic and collaborative work environment.
Position Overview
We are seeking a dynamic and motivated Sales Development Representative with 2 to 3 years of experience to join our sales team. The ideal candidate will have excellent communication skills and a strong background in sales. The primary responsibility is to engage with customers, understand their needs, and provide exceptional service to drive sales and customer satisfaction.
Responsibilities
- Identify customer needs, provide product recommendations, and close sales to meet or exceed sales targets.
- Maintain an up-to-date knowledge of products, services, and promotions to effectively communicate benefits and features to customers.
- Maintain accurate and detailed records of customer interactions and sales activities in the CRM system.
- Handle customer inquiries, complaints, and returns in a professional and efficient manner.
- Work closely with other sales team members and departments to ensure a seamless customer experience.
Qualifications
- Bachelor's degree minimum.
- 2 to 3 years of experience in sales or customer service roles.
- Fluent U.S. accent.
- Proven ability to meet and exceed sales targets with a strong understanding of sales techniques and strategies.
- Proficiency in using CRM software and Google Workspace.
Additional Information
- Job Type: Full Time
- Shift Timings: 10 AM to 7 PM US Eastern Time with 1 hour break.
- Location: Remote
- Salary Package: $3,000 - $4,000 Base Salary Commissions
Job Type: Full-time
Pay: $4,000.00 - $5,000.00 per month
Work Location: Remote
Salary : $3,000 - $4,000