Medical Office Practice Manager

Job Summary
Caronette Fibroid & Pelvic Wellness Center (CFPWC), located in Silver Spring, Maryland, is a specialized gynecology practice focused on advanced fibroid and pelvic care. The practice provides expert treatment for fibroids, endometriosis, and complex gynecologic conditions using minimally invasive and fertility-preserving techniques.

We are seeking a dynamic and detail-oriented Medical Practice Administrative Manager to join our healthcare team. In this vital role, you will serve as the backbone of our medical practice, ensuring seamless administrative operations and exceptional patient service. You will be responsible for overseeing the operations of a new but dynamic healthcare practice. Your expertise in medical billing, coding, and electronic health record (EHR) systems are critical in facilitating efficient clinic workflows and uphold the highest standards of healthcare documentation. This position requires a commitment to optimizing the clinic's financial performance while maintaining the commitment to excellent patient care. If you thrive in a fast-paced environment, possess strong organizational skills, and are passionate about delivering outstanding patient care support, this is the perfect opportunity to advance your career in healthcare administration.

Responsibilities

• Oversees and maintains the day-to-day operations of busy medical practice in a manner consistent with practice goals, policies and procedures.
• Serves as liaison between staff, providers, patients and others, accurately communicates information between all parties.
• Supervises patient scheduling using various EHR systems such as eClinicalWorks to optimize clinic flow and reduce wait times
• Verify insurance coverage and perform insurance eligibility checks for commercial insurers only
• Handle medical billing and collections with accuracy, including CPT coding, ICD-9/10 coding, and documentation review to ensure proper reimbursement
• Review patient demographic information for completeness and accuracy, makes follow-up inquiries as appropriate, determines patient co-payment, reminds patients of unpaid balances and updates computer master record.
• Oversees and supports staff who collect patient co-payment, unpaid balances and other self-pay amounts, properly maintain daily patient sign-in logs, charge and payment logs and accurately and efficiently comply with practice protocols to insure the capture of all billable revenue on a daily basis.
• Maintains a current working knowledge of HMOs, managed care plans, and other third party payor regulations in the management of patients of the practice.

Qualifications

• Bachelor's degree in Healthcare Administration, Business Administration, or a related field.
• Master's in Business Administration preferred
• 2-5 years of practice management required
• 3-5 years medical office experience preferred
• Proven experience in a medical office setting or healthcare environment with familiarity in clinic operations and medical administrative support
• Strong knowledge of medical terminology, ICD-10/ICD-9 coding, CPT coding, and medical billing practices
• Proficiency in eClinicalWorks EMR is a plus
• OB/GYN experience preferred
• Excellent organizational skills with attention to detail in documentation review and health information management
• Ability to handle sensitive patient information discreetly while maintaining compliance with HIPAA standards
• Proven experience in practice management, preferably in a multispecialty setting
• Strong financial acumen, with experience in budgeting, financial analysis, and revenue cycle management
• Excellent leadership and people management skills, with the ability to inspire and motivate a diverse team
• Exceptional organizational and time management abilities
• Exceptional customer service skills coupled with professional phone etiquette and effective communication abilities
• Strong work ethic, self-motivated, and results-oriented
• Outstanding communication, negotiation, and interpersonal skills
• Flexibility to adapt to changing priorities and new challenges

Join our team to be an integral part of delivering compassionate healthcare support while advancing your expertise in medical office management. We are committed to fostering a positive work environment that values your contributions and promotes professional growth.

Pay: $75,000.00 - $85,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Education:

• Bachelor's (Required)

Language:

• English (Required)

Shift availability:

• Day Shift (Required)

Ability to Commute:

• Silver Spring, MD 20904 (Required)

Work Location: In person

Salary : $75,000 - $85,000