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Director of Residential Services

Caroline Center, Inc.
Ridgely, MD Full Time
POSTED ON 7/16/2026
AVAILABLE BEFORE 9/15/2026

Job Overview
We are seeking an energetic and dedicated Director of Residential Services to lead and oversee the operations of our residential support facilities. This pivotal role involves managing staff, ensuring high-quality resident care, and maintaining compliance with regulatory standards. The ideal candidate will possess a strong background in supporting adults with Intellectual and Developmental Disabilities. As a leader in our organization, you will foster a positive environment that promotes resident well-being, staff development, and operational excellence.

Duties

  • Lead the overall management of licensed residential sites, ensuring the delivery of exceptional care tailored to residents’ needs.
  • Develop, implement, and monitor individualized plans for residents.
  • Supervise and support staff across multiple departments, providing leadership in hiring, training, performance evaluations, and ongoing professional development.
  • Oversee daily operations including medication administration, resident safety protocols, and emergency response procedures to ensure a secure environment.
  • Ensure compliance with all local, state, and federal regulations related to long-term care facilities and residential services.
  • Foster strong relationships with residents’ families and community partners to promote transparency and collaborative support for residents’ well-being.
  • Implement quality assurance programs to continuously improve service delivery and resident satisfaction.

Experience

  • Proven management experience
  • Extensive working knowledge of medication administration protocols, and resident rights.
  • Demonstrated leadership skills with supervising teams in fast-paced healthcare or residential settings.
  • Familiarity with working with individuals with developmental disabilities
  • Strong background in developing care plans tailored to individual needs while ensuring compliance with home and community-based service standards.
  • Excellent communication skills to foster effective collaboration among staff, residents, families, and external agencies. Join us as we create a nurturing environment where residents thrive through compassionate care led by passionate professionals!

Job Type: Full-time

Pay: $55,000.00 - $65,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Life insurance
  • Paid orientation
  • Paid time off
  • Vision insurance

Education:

  • Bachelor's (Preferred)

Work Location: In person

Salary : $55,000 - $65,000

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