What are the responsibilities and job description for the Patient Care Coordinator I position at Carolinas Center for Oral & Facial Surgery?
Become a valued team member for a dynamic, growing, fast-paced oral surgery practice where you are encouraged to learn and grow! Our world-class team includes highly skilled oral and maxillofacial surgeons dedicated to providing outstanding care and service to all of our patients. We offer exceptional benefits, 401k (with match), eight paid holidays, and a generous PTO accrual that starts right away!
*Pay ranges noted are autogenerated by Indeed (or other career sites) are not Flagship’s evaluation of pay which is a consideration of job experience, certifications, etc.*
Be in a role that provides the first impression in delivering an exceptional patient experience. The Patient Care Coordinator promotes communication throughout the Practice, performs clerical & administrative duties, thrives on organization, and is meticulous with record keeping.
Here are some of the job duties you will perform:
- Provide oversight of the waiting area, greet patients as they arrive, and get them ready for their appointment.
- Update patient records, obtain new/updated insurance information, prepares patient chart and notify clinical team of patient arrival .
- Keep the clinical team updated on the daily schedule and maintain efficient Practice flow.
- Answer incoming calls, take & relay messages, reschedule appointments as needed, answer general questions, and return missed calls.
To be considered for this role, you need to have the following qualifications:
- High school diploma or equivalent
- 1-2 years clerical experience
- Prior dental or medical front office experience