What are the responsibilities and job description for the Practice Liaison position at Carolinas Center for Oral & Facial Surgery?
Practice Liaison
Position Overview
We are seeking an enthusiastic, relationship-driven Practice Liaison (PL) to support marketing efforts and strengthen partnerships with referring doctors. This role serves as an ambassador for our practices, building trust, increasing referrals, and promoting patient-centered care. Local travel is required approximately 75% of the time.
What You’ll Do
Build and Execute Marketing Initiatives
Support marketing strategies aligned with Flagship Specialty Partners standards through consistent outreach, clear communication, and referral tracking to measure impact.
Develop and Grow Referral Relationships
Identify new and existing referral opportunities using reports, geographic insights, and practice partners. Plan and manage daily routes, typically visiting 5–8 offices per day, while collaborating with doctors, office teams, and leadership.
Engage in Meaningful Office Visits
Build strong relationships through in-person visits by listening to partner needs, understanding referral patterns, and sharing information about providers, services, and events.
Follow Up, Evaluate, and Collaborate
Track outreach efforts and referral activity, participate in marketing discussions, and help adjust strategies to improve results.
Support Daily Operations
Maintain accurate records, enter data into internal systems, and coordinate visit plans with doctors and practice managers to ensure productive outreach.
What We’re Looking For
Experience in marketing, healthcare, dental, or sales is preferred. The ideal candidate is a strong communicator and relationship-builder, comfortable using data to guide outreach, self-motivated, organized, and confident representing the practice in a travel-heavy role.
Why Join Flagship Specialty Partners
You will be joining a growing, mission-driven organization that exists to support outstanding surgeons and the communities they serve. Your work will have a direct impact on how patients access specialty care and how providers collaborate to deliver it. This is a role for someone who wants their work to matter and who values relationships as much as results.