What are the responsibilities and job description for the Front Desk Receptionist/Insurance Coordinator position at Carolina Roots Dentistry?
Are you looking for a new and exciting opportunity? Are you excellent at communication and organization? LOOK NO FURTHER! We are looking for an enthusiastic and hard-working Front Desk team member to join our growing team. This is a full-time position. Our hours are M-Th 8-5. We will train the right candidate!
Come build a career you can be excited about. Beautiful state of the art facility! Supportive colleagues! We are looking for someone who wants to be a part of something special. We have a team that truly cares for one another. We want each other to succeed! We also look to highly value our patients. We all have a common direction and purpose... to SERVE the Fort Mill/Indian Land area with EXCELLENCE and INTEGRITY. We want a team member who desires to be a part of that culture.
The main duties of this role will focus on front desk reception, patient scheduling, and insurance verification/coordination. This job will require great communication, organization, and phone skills.
Experience is a plus but not required.
Responsibilities
- Welcome patients in the dental office
- Answer phone calls and emails
- Ensure patients are comfortable
- Ensure office is neat and presentable
- Help patients complete required forms
- Confirm appointments
- Communicate with referrals
- Communicate with insurance companies
- Obtain accurate insurance breakdowns from insurance companies
- Input insurance information into patient management system
- Handle incoming and outgoing mail
- Schedule appointments
- Maintain accurate patient records
- Collect payments
Skills
- Great phone skills
- Must have excellent customer service skills and work well under pressure
- Maintain professional appearance and demeanor in person and on the phone
- Ability to get along well with others
- Minimum High School diploma required, college education is a plus
- Must be reliable and have an excellent attendance record
- Knowledge of Word, Excel and other common office software.
- Ability to maintain confidentiality and HIPPA compliance in regards to documentation copied, typed or filed.
- Attention to detail
- Well-organized and reliable
Job Type: Full-time
Pay: $18.00 - $23.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Paid time off
- Retirement plan
Application Question(s):
- Do you have any medical/dental office experience?
- Do you have any experience with verifying dental insurance?
- When evaluating employment opportunities, what are your top priorities?
Ability to Commute:
- Fort Mill, SC 29707 (Required)
Work Location: In person
Salary : $18 - $23