What are the responsibilities and job description for the Front Desk Receptionist position at Palmetto Eyecare Associates?
Job Overview
We are seeking an energetic and detail-oriented Front Desk Receptionist to be the welcoming face of our organization. In this vital role, you will manage front desk operations, provide exceptional customer service, and support administrative functions to ensure smooth daily activities. Your positive attitude and organizational skills will help create a professional and friendly environment for clients, visitors, and team members alike. This paid position offers an exciting opportunity to develop your office management expertise while contributing to a dynamic team.
Responsibilities
- Greet visitors and clients warmly, ensuring they feel welcomed and attended to promptly
- Manage phone system, directing calls efficiently and professionally using proper phone etiquette
- Handle incoming correspondence, including emails and texts, with accuracy and timeliness
- Maintain organized digital filing systems, including data entry and document proofreading
- Schedule appointments and manage doctors' calendars using our in-office EHR
- Verify eligibility and benefits and obtain authorizations when necessary
Skills
- Proven experience in front desk or administrative roles with strong clerical skills
- Excellent customer service abilities with a friendly and professional demeanor
- Proficiency in computer literacy including Microsoft Office Suite (Word, Excel)
- Familiarity with phone systems and phone etiquette standards
- Bilingual skills are highly desirable to serve diverse client needs effectively
- Strong organizational skills with the ability to prioritize tasks efficiently in a fast-paced environment
- Attention to detail for proofreading documents, data entry accuracy, and filing systems
- Experience in office management or medical/vision/dental reception is a plus but not required
- Ability to handle multiple responsibilities simultaneously while maintaining professionalism and composure
Join us in creating a welcoming atmosphere where every visitor receives outstanding support! This role is perfect for someone eager to grow their administrative expertise in a lively environment that values initiative, professionalism, and positive energy.
Pay: From $15.00 per hour
Benefits:
- 401(k) matching
- Employee discount
- Paid time off
- Vision insurance
Work Location: In person
Salary : $15