What are the responsibilities and job description for the Patient Care Coordinator position at Carolina Physical Therapy and Sports Medicine?
Company Description
Carolina Physical Therapy & Sports Medicine is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience, unlike the "average physical therapy clinic." We provide care for our patients specific to their individual needs and presentations. We have an innovative treatment model that allows you to truly focus on each patient every visit and for patients to receive more individualized attention and care.
Job Description
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
Patient Care Coordinator Qualifications:
What we offer:
Carolina Physical Therapy & Sports Medicine is a physical therapist-owned outpatient physical therapy group committed to providing a level of care and a patient experience, unlike the "average physical therapy clinic." We provide care for our patients specific to their individual needs and presentations. We have an innovative treatment model that allows you to truly focus on each patient every visit and for patients to receive more individualized attention and care.
Job Description
The Patient Care Coordinator facilitates the delivery of health care through customer service, administrative tasks, and assisting with patient care.
- Greeting patients and providing outstanding customer service
- Coordinating the care for each patient from initial evaluation to discharge
- Answering phones
- Electronic scheduling
- Data entry
- Verifying current personal and financial information
- Maintaining patient charts and electronic medical records
- Collecting, posting, and depositing patient payments
- Faxing, filing, and performing any other duties as assigned
Patient Care Coordinator Qualifications:
- High school degree or equivalent
- Excellent in-person and phone customer service
- Proficient in Word or Excel
- Close attention to detail
- Great time management and organizational skills
- Team player attitude and energetic with a focus on excellent customer service
- Previous experience working in a medical receptionist role is preferred but not required.
What we offer:
- Competitive compensation.
- Excellent benefits package including 401k, health, dental, and generous paid time off.
- Multiple opportunities for professional development, specialization, and leadership.
- Employee discount plans.
- Employee Assistance Program (EAP).
- Opportunities for personal growth and advancement.