What are the responsibilities and job description for the Catering Coordinator position at Carolina Hurricanes?
Job Responsibilities
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
- Generates and distributes content related to upcoming Arena Club, Catering, and Arena wide events such as menus, updates, offerings, and pricing.
- Collaborates with Manager regarding all restaurant, private, and special event spaces and demonstrates planning and coordinating skills. Publishes room setups, diagrams, and layouts.
- Coordinates with Manager on both internal and external events and communicates with various departments, staff, upper management, and culinary regarding catered events details.
- Develops and communicates accurate event diagrams based on Catering BEO’s and works diligently to help create a plan with Manager and disseminate the information to the proper departments.
- Produces and communicates accurate weekly Operations Notes for catered events on Lenovo Center intranet while anticipating upcoming future events and helping forecast certain event needs and setups.
- Maintains current and accurate customer files.
- Assists with daily part-time staff payroll and time processing.
- Executes daytime events and embraces the ability to coordinate and lead part-time, temporary, and volunteer staff with tasks, setup, breakdown, and execution of events.
- Provides overall administrative support for the Catering and Restaurant while demonstrating a professional demeanor and helping execute any other duties as assigned by the Manager.
- Research concerts, special events, and conventions as designated by upper management and VP to include sales forecasting, attendance, popularity of event, VIP information, and other venues best practices. Qualifications
- Previous supervisory experience in a restaurant, bar, country club, private events, convention center, banquet, or sports arena/stadium setting preferred.
- Must demonstrate technical proficiency in Microsoft PowerPoint, Excel, Publisher, and Word. Previous administrative experience, Caterease Software, and Bypass POS or similar POS system knowledge preferred.
- Be driven to provide exceptional hospitality to all our customers.
- Desire to learn and grow with our team and foster an environment with our staff that allows them to learn and grow.
- Possess strong written and oral communication skills.
- Must be organized, detail-oriented and able to work efficiently in stressful situations.
- Candidate must convey a professional demeanor to guests and employees.
- Must be able to work a flexible schedule including events that occur during daytime, evenings, weekends, and holidays as necessary.
- Must pass criminal background check. This is a non-exempt hourly position.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.