What are the responsibilities and job description for the Merchandise Coordinator position at Carolina Core FC?
Role Overview
The Merchandise Coordinator supports the day-to-day execution of the organization’s merchandise operations across retail, event-based sales, and e-commerce channels.
This role ensures that products, inventory, and sales environments are organized, accurate, and ready for execution across sports and entertainment properties. Working closely with the Vice President of Merchandise, the Merchandise Coordinator helps maintain operational consistency by supporting inventory management, Shopify administration, retail setup, and event readiness.
Success in this role is measured by attention to detail, strong organization, and the ability to keep merchandise operations running smoothly across multiple locations and events.
Key Responsibilities
Retail & Event Operations
This role includes:
Carolina Core FC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
The Merchandise Coordinator supports the day-to-day execution of the organization’s merchandise operations across retail, event-based sales, and e-commerce channels.
This role ensures that products, inventory, and sales environments are organized, accurate, and ready for execution across sports and entertainment properties. Working closely with the Vice President of Merchandise, the Merchandise Coordinator helps maintain operational consistency by supporting inventory management, Shopify administration, retail setup, and event readiness.
Success in this role is measured by attention to detail, strong organization, and the ability to keep merchandise operations running smoothly across multiple locations and events.
Key Responsibilities
Retail & Event Operations
- Assist with merchandise preparation and setup for games, events, pop-ups, and activations
- Maintain clean, organized, and professional retail spaces aligned with brand standards
- Support point-of-sale readiness, inventory stocking, and event-day execution
- Provide on-site support during events, including setup, sales assistance, and post-event reconciliation
- Manage and update product listings, pricing, descriptions, collections, and inventory levels within Shopify
- Maintain accurate merchandise content across digital channels
- Support product launches, online promotions, and presale activations
- Assist with maintaining online merchandising standards and product organization
- Receive, organize, tag, and track merchandise inventory across retail, events, and storage locations
- Maintain accurate inventory counts through cycle counts and reconciliations
- Coordinate product movement between facilities, retail locations, and events
- Assist in maintaining organized storage systems and inventory documentation
- Support efforts to reduce shrink, improve accuracy, and maintain operational efficiency
- Maintain inventory logs, product tracking sheets, and sales data within Excel or Google Sheets
- Assist with organizing vendor invoices, purchase records, and product documentation
- Support tracking of merchandise performance metrics and sales trends
- Provide operational support for forecasting and planning processes led by the VP of Merchandise
- Partner with Marketing on product launches, promotions, and campaigns
- Coordinate with Operations and Event Experience teams to ensure merchandise readiness
- Support Ticket Sales and Partnerships teams with merchandise-related activations as needed
- Communicate inventory needs and operational updates clearly to stakeholders
- 1–3 years of experience in retail, merchandising, inventory management, or e-commerce preferred
- Experience in product and inventory management
- Proficiency with Excel or Google Sheets, and ideally Shopify or e-commerce platforms
- Strong organizational and time-management skills
- Ability to manage multiple priorities in a fast-paced environment
- Experience in sports, entertainment, or live events preferred
- Willingness to work non-traditional hours, including nights, weekends, and events
- Ability to lift and move merchandise inventory as part of regular duties
- Detail-oriented operators who take pride in organization and execution
- Reliable, proactive team members who support department success
- Individuals who enjoy hands-on work and problem-solving
- Strong communicators who thrive in a collaborative environment
This role includes:
- Base salary
- Variable compensation tied to merchandise sales performance and company results
- Benefits package
Carolina Core FC is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.