What are the responsibilities and job description for the Inside Sales Coordinator position at CAROLINA COMPOSITES, LLC?
Company Description CAROLINA COMPOSITES, LLC is a maritime company headquartered in Walterboro, South Carolina, specializing in products and services for the marine industry. Located at 208 Upchurch Lane, the company operates in a hands-on, production-oriented environment that supports commercial and recreational maritime customers. Team members collaborate closely across operations, sales, and customer support to deliver reliable solutions and responsive service. The company values safety, quality craftsmanship, and long-term relationships with its clients. Applicants can expect a stable, growth-focused workplace rooted in the local community.
Role Description The Inside Sales Coordinator is a full-time, on-site role based in Walterboro, SC. This position is responsible for managing incoming inquiries, preparing quotes, and processing customer orders accurately and efficiently. Day-to-day tasks include responding to phone and email requests, maintaining customer records, coordinating with production and logistics teams, and tracking order status to ensure timely delivery. The Inside Sales Coordinator supports customer satisfaction by addressing questions, resolving issues, and proactively communicating updates. The role also involves maintaining sales documentation, assisting with inventory checks related to orders, and supporting the sales team with reporting and follow-up activities.
Qualifications
Role Description The Inside Sales Coordinator is a full-time, on-site role based in Walterboro, SC. This position is responsible for managing incoming inquiries, preparing quotes, and processing customer orders accurately and efficiently. Day-to-day tasks include responding to phone and email requests, maintaining customer records, coordinating with production and logistics teams, and tracking order status to ensure timely delivery. The Inside Sales Coordinator supports customer satisfaction by addressing questions, resolving issues, and proactively communicating updates. The role also involves maintaining sales documentation, assisting with inventory checks related to orders, and supporting the sales team with reporting and follow-up activities.
Qualifications
- Demonstrated Inside Sales experience, including handling inquiries, preparing quotes, and supporting sales processes.
- Strong Customer Service and Customer Satisfaction skills, with the ability to build positive relationships and resolve issues professionally.
- Effective Communication abilities, both verbal and written, for interacting with customers, colleagues, and management.
- Experience with Order Processing, including data entry, documentation, and coordination with operations or logistics.
- Proficiency with basic computer applications (e.g., CRM systems, email, spreadsheets) and comfort learning new software tools.
- Excellent organizational skills, attention to detail, and the ability to manage multiple tasks in a fast-paced environment.
- Ability to work on-site in Walterboro, SC, collaborate with cross-functional teams, and follow safety and company policies.
- High school diploma or equivalent required; additional coursework or experience in sales, business, or maritime industries is a plus.