What are the responsibilities and job description for the PT Customer CARE Specialist – Evenings & Weekdays position at Carolina Caring?
Carolina Caring has been nationally recognized among Modern Healthcare's Best Places to Work for Seven years in a row (2019, 2020, 2021, 2022, 2023, 2024 & 2025). We are looking for candidates to join our award-winning culture and support our mission of caring.
Carolina Caring is seeking a part-time Customer CARE Specialist to join our team in Newton, North Carolina. This role is a vital part of our administrative support, focused on creating a rewarding experience for everyone who connects with Carolina Caring. As a Customer CARE Specialist, you'll provide secondary phone coverage and essential administrative services to support our organization.
Your responsibilities will include phone operations including after-hours, directing calls to the appropriate team members, and warmly greeting and guiding guests at our Newton campus. You'll be the friendly voice and face of Carolina Caring, ensuring all callers, patients, clients, family members, employees, volunteers, and visitors feel welcomed and supported.
This part-time position includes Wednesday and Thursday evenings from 5:00 pm to 7:00 pm and every Friday from 830a to 5:00 pm. This position will also work a minimum of two Friday evenings per month from 5:00p to 7:00 pm.
