What are the responsibilities and job description for the PM Waitstaff position at Carol Woods Continuous Care Retirement Community?
Are you looking for a place where you are both challenged and valued? Where you have an opportunity to make a real difference? At Carol Woods, staff and residents work together to create the community they desire, and our success is measured by the impact that we make and the quality of life for everyone.
We are seeking dependable, friendly team players who are willing to jump in, take pride in their work, and enjoys older adults. Our goal as a department is to deliver delicious, high quality meals and stand out service to our residents while providing a supportive, collaborative work environment for staff. The total culinary experience is a critical component of the organizational fabric – the food, the dining experience, the positive engagement with staff.
PRIMARY FUNCTION:
Provide prompt and accurate table service. Assist in the maintenance of the dining room and related service areas.
The person in this role is also expected to:
- Uphold and put into daily practice the values of Carol Woods.
- Support the well-being and quality of life of every individual resident.
- Function as a good steward of resident resources.
- Contribute to Carol Woods approach to continual quality improvement.
- Support the concepts of a learning organization.
RESPONSIBILITIES AND DUTIES:
- Follow service etiquette and perform plate service for meal delivery and clear tables between courses and at the end of the meal service
- Know basic place settings when setting a table and set tables with place settings and condiments
- Replenish condiments, beverages as needed
- Must come to work with proper uniform in accordance with dining uniform policy
- Cleans kitchen equipment such as, carts, tables, counters, ice machine, buckets, tray stands, chairs, beverage area, freezer, refrigerator, drains, dish machine, coffee/ tea maker, steam table, Biodigester, waffle maker, grill, etc.
- Communicates well with patients/residents and family members providing warm and friendly greeting and an approachable attitude to families, visitors, patients/residents and responds to expressed concerns while displaying a helpful, caring demeanor. Answers questions when appropriate in a professional manner.
- Be sensitive to and meet the needs of the residents, following through with their requests
- Follows established safety procedures when performing tasks and/or working with equipment.
- Follows established safety regulations, to include fire protection & prevention, smoking regulations, infection control, etc.
- Event preparation and service as required by event.
- Avoid cross-contamination
- Set up bussing station in designated location.
- Assist in maintaining a clean and orderly dining room and related service areas.
- Assist in the restocking of all food and non-food items during mealtimes. All other duties as assigned.
Experience:
- Previous food service-related experience preferred.
Physical Requirements:
- Standing, lifting, walking, and carrying.
Competencies:
- Communication
Working Conditions:
- Available weekends and evenings.
- Climate Controlled Environment
Hours: 4pm to 8pm, Weekends and Intermittent