What are the responsibilities and job description for the Waitstaff position at Troon?
- Maintains cleanliness of facility operations according to established daily maintenance procedures.
- Maintains up-to-date knowledge of department programs, events, and activities.
- Answers guest questions regarding such programs.
- Records all cash, check, and charges based on established cash control procedures.
- Maintains understanding of operating procedures for pool, bikes, boats, and fitness equipment.
- Completes checklist for opening, closing, and daily procedures.
- Takes direction from Facility Coordinator, Special Event and Youth Coordinator, and Conference Recreation Coordinator
- Assists in the implementation of programs, youth programs, special events, and conference recreation events.
- Provides safe environment within facilities and activities.
- Processes recreation reservations as needed.
- Incorporates safe work practices in job performance.
- Regular and reliable attendance.
- Performs other duties as required.
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Provides immediate attention to all guests upon seating.
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Describes specials of the day to the guests. Answers questions regarding any menu item and offers suggestions of menu items when appropriate.
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Takes food and beverage orders from guests and delivers food to guests promptly after preparation.
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Follows-up with guest to ensure satisfaction. Replenishes items as needed.
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Participates in pre-shift meetings and taste tests.
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Maintains organized workstation and side work duties.
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Accountable for checks and cash transactions. Utilizes Point of Sales System.
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Follows established systems for taking, placing, and delivering orders.
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Follows established standards for greeting, cocktail service, food delivery and general service techniques.
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Practices tray service for all food and beverage service
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Incorporates safe work practices in job performance.
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Regular and reliable attendance
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Performs other duties as required.
- No prior experience or training
Benefits & Other Compensation:
This position includes eligibility for the following benefits, subject to applicable plan terms:
- Healthcare Benefits – Medical (if determined by the ACA measurement)
- Retirement Benefits – 401(k) with employer match (19 years of age and older)
Eligibility for benefits and the specific terms, conditions, and offerings are governed by the applicable plan of documents and company policies, which may be amended at the Company’s discretion.
About Troon
Founded in 1990 and headquartered in Scottsdale, AZ, Troon is the world’s largest professional club management company, that specializes in services in golf, hospitality, and residential communities. With more than 900 locations in 45 states and 27 countries, Troon is a leading employer in hospitality. Guided by values that emphasize being infectiously energetic, consciously kind, and humbly prosperous, Troon offers professionals the opportunity to grow and succeed within a globally respected organization. Learn more at www.troon.com.