What are the responsibilities and job description for the Host | FARM Restaurant | Part Time position at Carneros Resort and Spa?
Reports to: FARM Manager
Classification: Part Time, Non-Exempt
About FARM at Carneros Resort and Spa
Located in the heart of Napa Valley, FARM Restaurant offers a seasonally driven, wine-country dining experience that celebrates the region’s local farms, vineyards, and artisanal producers. Set within the luxury setting of Carneros Resort and Spa, FARM delivers warm hospitality, refined cuisine, and an inviting atmosphere for resort guests and local patrons alike.
Position Summary
We are seeking a gracious, polished, and service-oriented Host to be the first and last impression of our restaurant. The ideal candidate thrives in a fast-paced, upscale environment and takes pride in delivering exceptional hospitality with warmth and professionalism.
KEY RESPONSIBILITIES
- Warmly welcome guests upon arrival and provide a genuine, memorable first impression
- Manage reservations and walk-ins using reservation systems (e.g., OpenTable or similar platforms)
- Coordinate table assignments to optimize flow and ensure smooth service
- Communicate effectively with management, servers, and kitchen staff regarding guest needs and timing
- Maintain a clean, organized, and inviting host stand and entry area
- Provide accurate information about menus, specials, resort amenities, and local attractions
- Handle guest inquiries, special requests, and concerns with professionalism and care
QUALIFICATIONS
- Previous experience in a similar role within luxury hospitality.
- Strong communication skills and attention to detail.
- Ability to work in a fast-paced, guest-focused environment.
- Familiarity with property or outlet-specific needs (e.g., Boon Fly, FARM, Hilltop).
- Team player mentality and a commitment to maintaining the resort’s high standards.
PHYSICAL REQUIREMENTS
- Ability to work a flexible schedule based on event volume and business needs with ability to work evenings, weekends and holidays.
- Ability to lift up to 25 lbs
- Must be able to stand and walk for extended periods and move between indoor and outdoor venues on the resort property
- Ability to navigate the resort’s expansive property as applicable.
TOTAL COMPENSATION
- Base Salary
- Medical, Dental & Vision Insurance
- Health and Dependent Care FSA Options
- Life Insurance, Short-Term Disability and Long-Term Disability
- Critical Illness, Cancer, Hospital Indemnity and Accident Supplemental Insurance
- 401k with Employer Match
- Paid Time Off (PTO) & Sick Leave