Private Insurance Collector

Job Summary:

The Accounts Receivable (A/R) Clerk for Private Insurance, Workers Compensation, and Advantage Plans will assist in ensuring that the Company receives payment for goods and services offered to clients.

Supervisory Responsibilities:

None

Duties and Responsibilities:

· Work A/R reports for above insurances for all (4) locations- from oldest DOS to current focusing on all A/R over 90 days; following timely guidelines.

· Call insurance and/or utilize portals to check claim statues, denial reasons, and coverage information making note of all pertinent information.

· Answer phone lines using proper etiquette.

· Request PA’s in a timely manner when applicable.

· Correct and resubmit claims in a timely manner.

· Answer collections questions when necessary.

· Send requested documentation for appeals/ disputes/ medical records.

· Attend any applicable webinars to stay up to date with insurance guidelines.

· Works mail, ERN’s and tasks daily.

· Checks emails daily and thoroughly reads all emails from all insurance companies and notifies supervisor of any important policy changes.

· Adheres to company policies (e.g., Parking lot, cell phones, personal conversations etc.)

· Performs all other related duties as assigned.

Required Skills/Abilities:

· Excellent verbal and written communication skills.

· Proficient in Microsoft Office Suite or related software as well as other accounting software programs.

· Ability to operate related office equipment, such as computers, 10-key calculator, and copier.

· Ability to work independently and in a fast-paced environment.

· Ability to anticipate work needs and interact professionally with customers.

· Excellent organizational skills and attention to detail.

· Must be reliable and extremely trustworthy.

· Ability to maintain patient confidentiality and compliance with HIPAA regulations.

· Adheres to all Carmichael’s policies and procedures.

Education and Experience:

· High school diploma or equivalent preferred.

Pay: $15.00 - $18.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

People with a criminal record are encouraged to apply

Work Location: In person

Salary : $15 - $18