What are the responsibilities and job description for the Front Desk Receptionist position at Carmel Animal Hospital?
Overview
We are seeking a dynamic and welcoming Front Desk Receptionist to be the first point of contact for our organization. This energetic role involves managing front desk operations, providing exceptional customer service, and supporting office management functions. The ideal candidate will possess strong organizational skills, excellent communication abilities, and a proactive attitude to ensure smooth daily operations and a positive experience for visitors and staff alike. This paid position offers an engaging environment where your administrative talents will shine and contribute to our team’s success.
Responsibilities
- Greet visitors, clients, and vendors warmly, ensuring they feel welcomed and attended to promptly
- Manage multi-line phone systems, directing calls efficiently and professionally using proper phone etiquette
- Handle incoming correspondence, including emails, mail, and deliveries, with accuracy and timeliness
- Maintain organized filing systems, data entry records, and ensure all documentation is accurate and up-to-date
- Support office management tasks such as calendar management, appointment scheduling, and meeting coordination
- Utilize computer skills including Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace to prepare documents and reports
- Assist with clerical duties such as proofreading, copying, faxing, and maintaining office supplies
Qualifications
- Proven office experience with strong administrative skills in a fast-paced environment
- Excellent customer service skills with the ability to handle inquiries professionally and courteously
- Proficiency in computer literacy including Microsoft Office Suite, Google Workspace, data entry, and basic bookkeeping (QuickBooks experience is a plus)
- Strong organizational skills with the ability to prioritize tasks effectively and manage time efficiently
- Bilingual abilities are highly desirable to serve diverse client needs
- Previous experience as a medical or dental receptionist or personal assistant is advantageous
- Familiarity with office management tools such as multi-line phone systems, filing systems, and calendar management software
- Demonstrated attention to detail in proofreading documents and maintaining accurate records
Join us in this vital role where your enthusiasm for organization and customer support will make a meaningful difference every day!
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 18 per week
Work Location: In person
Salary : $20 - $22