What are the responsibilities and job description for the Licensed Orthodontic Assistant / Dental Assistant / Dental Hygienist position at Carlson Orthodontics?
Who We Are:
Carlson Orthodontics
www.carlsonortho.com
Duluth-Cloquet-Superior
What We Do:
We are a full-service, forward-thinking orthodontic practice dedicated to patient-centered care. In addition to delivering exceptional orthodontic treatment, we focus on creating a positive, personalized experience for every patient and their family. Carlson Orthodontics is honored to be named a BusinessRate BEST of 2026 Award winner, a recognition of our commitment to outstanding customer satisfaction, strong reputation, and high-quality service. This distinction reflects a comprehensive performance score that ranks us among top local providers. We also received the Platinum award for Best Orthodontist in the Duluth CommunityVotes in 2025 and 2024. Additionally, we are proud to have been recognized by the Duluth News Tribune's Best of the Best awards as Best Customer Service, Best Small Company to Work For, Best Workplace Culture, and Best Dental in 2023, 2022, 2021, 2020, and 2019, as well as Best Dentist and Best Customer Service in 2018.
Position Available:
Orthodontic Assistant
Qualifications we are looking for:
We are looking for somebody who is compassionate about helping others. Excellent people skills and enthusiasm are a must. No dental experience necessary, we offer extensive training for this position. Candidate must be a LDA or RDH with licensure in MN. Will provide training for new graduates and/or candidates moving from another dental office setting with limited orthodontic experience.
Qualities we are looking for:
We need someone who shares the passion, vision and values of our practice. A positive, high energy, dependable, marketing and referral minded, articulate and focused individual in pursuit of a career in orthodontics, who enjoys working within a team and desires a positive upbeat work environment. Someone with exceptional customer service skills, computer literacy, works independently and anticipates team and doctor needs.
Here is a quick list: intelligent, humorous, detail oriented, confident, calm, accurate, fast, receives and uses constructive criticism to their advantage, remains focused under pressure, loves life, loves to laugh, eager to learn, and learns quickly.
Overall, someone who is respectful to fellow team members, patients, and the Doctor and is genuinely nice and kind. In our search qualities always outweigh qualifications.
If you offer all this and more, then we would love to meet you.
Job Descriptions and Duties Include (but not limited to):
- Establish a trusting rapport with patients, ensuring the highest level of patient customer service is given to all patients
- Educate the patients on orthodontic care and treatment practices
- Work chairside with patient care including assisting in placing and removing orthodontic appliances
- Maintain patients' charts and transcribe the doctor notes accurately
- Keep units stocked and organized as well as clean and sterilized
- Greet and seat patients
- Prepare and maintain dental instruments, supplies and equipment
- Take digital photos and x-rays
- Take impressions for retainers, study models and appliances
- Take intraoral scans for Invisalign, retainers and appliances
- Prepare teeth for bonding and assist Doctor
- Communicate instructions to patients and parents
- Encourage, educate, and motivate patients to follow doctor's recommendations
- Be receptive to coaching and training from doctors and lead to better develop skillset
- Maintenance of sterilization area, solutions, and equipment
- OSHA management
- Follow the dental office infection control plan to meet OSHA, CDC, and local standards
- Other duties as required
What We Offer:
A full-time position with an opportunity for excellent monthly and annual team bonuses. We offer medical, dental, vision, pet insurance, basic life insurance, supplemental life insurance, AD&D, long term disability, short term disability, 401k, FSA, HSA, bereavement pay and holiday pay. Other benefits will be explained during the interview process.
Please add resume and cover letter
Where required by state law and/or city ordinance; this employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. For additional information, please follow this link.