What are the responsibilities and job description for the BDC Representative / Appointment coordinator position at CarLink?
BDC Sales Representative
If you are looking for an opportunity to work for a fast growing, family-owned dealership, CarLink is for you! CarLink is currently seeking an enthusiastic BDC Representative.
At CarLink, we strive to make every customer a customer for life. Happy employees make happy customers, and we reward individuals who are ready to work hard and stay motivated.
At CarLink, we believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company.
We are looking for and value ambitious candidates to support, train, and provide a long-term path for growth and career advancement
If You Have...
- Outstanding people and phone skills…. remember, people can hear you smiling!
- Excellent listening and communication skills.
- Experience is good but not required.
- Great problem-solving.
- Capable of making smart decisions in a fast-paced work environment.
- Strong work ethic and motivated by results and self-improvement.
- A performance mindset.
- Ability to work a flexible schedule including evenings and weekends.
Duties and Responsibilities:
- Respond to Internet inquiries with courtesy, accuracy and professionalism
- Promptly and accurately enter all customer inquiry data into the CRM
- Generate sales appointments
- Conduct phone surveys to assess customer preferences and quality of experience
- Perform other job-related duties as assigned
- Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers
- Be willing to make high volume outbound calls, emails
Qualifications
- At least one previous role based in customer service experience
- Excellent teammate with collaborative attitude and eagerness to improve
- Bilingual applicants are strongly encouraged to apply!
- Prompt and courteous demeanor
- Positive and hardworking personality
- Strong computer skills
- Valid driver’s license
This position is hourly commission.
Job Types: Full-time, Contract
Pay: $5,000.00 - $8,000.00 per month
Benefits:
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Work Location: In person
Salary : $5,000 - $8,000