What are the responsibilities and job description for the Hospice Marketer position at Caring Hearts Hospice?
Hospice Marketer/ Community Liaison
Location: Caring Hearts Hospice Service Area (Salem, OR and surrounding areas)
Job Type: Full-Time
About Us
We are a mission-driven hospice organization dedicated to providing compassionate, patient-centered care in the community. We believe in meeting people where they are—physically, emotionally, and personally—and ensuring every interaction reflects dignity, comfort, and connection.
Position Overview
We are seeking a warm, professional, and highly relational Hospice Marketer to serve as a key connection between Caring Hearts Hospice, patients, families, and community partners.
This role focuses on community outreach, relationship-building, education, and supportive engagement in the community setting. It is not a clinical role, but requires strong experience navigating healthcare environments and communicating effectively with referral partners and care settings.
Key Responsibilities
- Serve as a welcoming and supportive point of contact for patients, families, and community partners
- Build and maintain strong referral relationships with hospitals, facilities, Adult Foster Homes, and community organizations
- Conduct consistent community outreach, visits, and relationship development throughout the service area
- Represent Caring Hearts Hospice at facilities, networking opportunities, and community events
- Provide non-clinical comfort support, education, and resource guidance to patients and families
- Assist with smooth onboarding and orientation of new patients in a compassionate and reassuring manner
- Collaborate closely with clinical and administrative teams to ensure timely communication and continuity of care
- Support family and referral partner understanding of hospice services, eligibility, and resources
- Maintain accurate documentation of outreach, visits, and referral activity in CRM systems
Qualifications
- Minimum 1 year of experience in healthcare required (hospice, home health, senior care, medical office, or related setting)
- Experience in hospice, palliative care, senior services, or healthcare marketing strongly preferred
- Background in Adult Foster Homes, facility relations, or community outreach highly desirable
- Strong interpersonal and relationship-building skills with referral partners
- Exceptional communication skills (verbal and written)
- Professional, calm, and emotionally intelligent presence in sensitive situations
- Ability to work independently in a field-based role with frequent travel
- Strong organization, follow-through, and time management skills
- Valid driver’s license and reliable transportation required
Preferred Attributes
- Experience working within the hospice or senior care continuum
- Natural relationship builder who is comfortable in healthcare facilities and community settings
- Ability to balance compassion with professionalism in end-of-life care conversations
- Strong networking skills and ability to maintain long-term referral relationships
What We Offer
- Meaningful, mission-driven work supporting patients and families
- Supportive and collaborative team environment
- Competitive compensation and benefits
- Mileage reimbursement
- Opportunities for growth within a growing hospice organization
Job Type: Full-time
Pay: $60,000.00 - $70,000.00 per year
Benefits:
- Flexible schedule
- Health insurance
- Paid time off
Experience:
- Marketing: 1 year (Required)
- Healthcare: 1 year (Preferred)
Ability to Commute:
- Salem, OR (Required)
Work Location: On the road
Salary : $60,000 - $70,000