What are the responsibilities and job description for the Nepali Interpreter position at Caring Health Center, Inc.?
Nepali Interpreter Job Category: Patient Services Requisition Number:
NEPAL001122 Full-Time On-site Springfield, MA 01103, USA General
Description: Under the direction of the Interpreting Supervisor, the
Medical Interpreter (MI) provides bilingual/bicultural interpreting
services to patients, families, and staff members at Caring Health
Center as well as the wider Be Healthy Accountable Care Organization
(ACO) network. The MI works as a member of the care team through an
integrated approach to care management; the MI works collaboratively
with the Primary Care Providers, Behavioral Health Providers, Nurses,
Medical Assistants, Community Health Workers, and more to provide high
quality, culturally and linguistically appropriate health care. The MI
facilitates communication between the patient and the health care system
and supports patients in navigating and accessing care. The MI will work
toward achieving the overall aims of Caring Health Center as well as the
Be Healthy ACO network. This position requires compliance with Caring
Health Center\'s compliance standards, including its Standards of
Conduct, Compliance Program, and policies and procedures. Such
compliance will be an element considered as part of the Medical
Interpreter\'s regular performance evaluation. Education and Experience:
Associate\'s Degree (area related to science or human services
preferred) or High School Diploma or equivalent background and
experience. One (1) to Two (2) years of interpreting experience
Preferred. Experience In a Health Care Setting Preferred. License,
Certification, and Registration Satisfactory completion of Medical
Interpreter Training - minimum of 40 hours Minimum Requirements: High
level of oral and written communication skills in target language and
English. General knowledge of cultural backgrounds of patients to be
served. High level of customer service and a positive approach to
working with others. Understanding of basic components of cultural
competency. Excellent interpersonal skills and demonstrated ability to
interact professionally with culturally and educationally diverse staff
and clients. Ability to work as an effective team member in a complex
and fast-paced environment. Ability to handle unpredictable changes to
schedule, workflow, etc. Excellent organizational and time-management
skills. Ability to work independently, problem solve and make decisions
for the well-being of the patient. Friendly, reliable, and professional
both in behavior and appearance. Knowledge of computer systems
(Electronic Health Record experience a plus). Must have a valid
Driver\'s License and a working vehicle, as there will be traveling
required from site to site including Springfield Behavioral Health
Network-Liberty Street. Willingness to work some weekend/evening hours
depending on need. Principle Responsibilities and Duties: Work as an
integral member of the Care Team, working collaboratively with the
Primary Care Providers, Behavioral Health Providers, Nurses, Medical
Assistants, Community Health Workers, and more to provide high quality,
culturally and linguistically appropriate health care. Facilitate
communication between the patient and all aspects of the health care
system. Maintain an understanding of a variety of regional accents and
linguistic styles (of target language) and registers and selects
appropriate mode of interpretation for each situation. Interpret with
highest degree of accuracy and completeness in consecutive,
simultaneous, and sight translation modes; notice cues from encounter
participants regarding level of understanding and/or need for
clarification. Recognize underlying assumptions of each party about
medicine, the encounter, the illness etc. and use this understanding to
empower the patient and provider to better understand each other. SEE
THE CARING HEALTH CENTER WEBSITE FOR MORE INFORMATION
NEPAL001122 Full-Time On-site Springfield, MA 01103, USA General
Description: Under the direction of the Interpreting Supervisor, the
Medical Interpreter (MI) provides bilingual/bicultural interpreting
services to patients, families, and staff members at Caring Health
Center as well as the wider Be Healthy Accountable Care Organization
(ACO) network. The MI works as a member of the care team through an
integrated approach to care management; the MI works collaboratively
with the Primary Care Providers, Behavioral Health Providers, Nurses,
Medical Assistants, Community Health Workers, and more to provide high
quality, culturally and linguistically appropriate health care. The MI
facilitates communication between the patient and the health care system
and supports patients in navigating and accessing care. The MI will work
toward achieving the overall aims of Caring Health Center as well as the
Be Healthy ACO network. This position requires compliance with Caring
Health Center\'s compliance standards, including its Standards of
Conduct, Compliance Program, and policies and procedures. Such
compliance will be an element considered as part of the Medical
Interpreter\'s regular performance evaluation. Education and Experience:
Associate\'s Degree (area related to science or human services
preferred) or High School Diploma or equivalent background and
experience. One (1) to Two (2) years of interpreting experience
Preferred. Experience In a Health Care Setting Preferred. License,
Certification, and Registration Satisfactory completion of Medical
Interpreter Training - minimum of 40 hours Minimum Requirements: High
level of oral and written communication skills in target language and
English. General knowledge of cultural backgrounds of patients to be
served. High level of customer service and a positive approach to
working with others. Understanding of basic components of cultural
competency. Excellent interpersonal skills and demonstrated ability to
interact professionally with culturally and educationally diverse staff
and clients. Ability to work as an effective team member in a complex
and fast-paced environment. Ability to handle unpredictable changes to
schedule, workflow, etc. Excellent organizational and time-management
skills. Ability to work independently, problem solve and make decisions
for the well-being of the patient. Friendly, reliable, and professional
both in behavior and appearance. Knowledge of computer systems
(Electronic Health Record experience a plus). Must have a valid
Driver\'s License and a working vehicle, as there will be traveling
required from site to site including Springfield Behavioral Health
Network-Liberty Street. Willingness to work some weekend/evening hours
depending on need. Principle Responsibilities and Duties: Work as an
integral member of the Care Team, working collaboratively with the
Primary Care Providers, Behavioral Health Providers, Nurses, Medical
Assistants, Community Health Workers, and more to provide high quality,
culturally and linguistically appropriate health care. Facilitate
communication between the patient and all aspects of the health care
system. Maintain an understanding of a variety of regional accents and
linguistic styles (of target language) and registers and selects
appropriate mode of interpretation for each situation. Interpret with
highest degree of accuracy and completeness in consecutive,
simultaneous, and sight translation modes; notice cues from encounter
participants regarding level of understanding and/or need for
clarification. Recognize underlying assumptions of each party about
medicine, the encounter, the illness etc. and use this understanding to
empower the patient and provider to better understand each other. SEE
THE CARING HEALTH CENTER WEBSITE FOR MORE INFORMATION