What are the responsibilities and job description for the Hybrid Medical Records Specialist/Patient Service Specialist position at Carient Heart & Vascular?
Job Overview
We are seeking a dynamic and detail-oriented Hybrid Medical Records Specialist/Patient Service Specialist to join our healthcare team. In this vital role, you will be responsible for managing and maintaining accurate electronic health records (EHR), ensuring compliance with health information management standards, and delivering exceptional patient service.
This position is responsible for the accurate preparation, maintenance, and management of patient medical records to support quality patient care and ensure compliance with all applicable laws, regulations, and organizational policies.
Essential Duties and Responsibilities
Responsibilities include, but are not limited to:
- Scan, index, organize, and maintain medical records and supporting documentation in accordance with established procedures.
- Process and review requests for medical records and authorizations, ensuring compliance with HIPAA and applicable state and federal regulations.
- Respond to internal and external requests for patient records in a timely and professional manner.
- Request and retrieving patient records from outside providers and healthcare facilities.
- Maintain strict confidentiality of patient information and protected health information (PHI).
- Demonstrate proficiency in the release of health information and ensure accuracy in all data entry and record management activities.
- Prioritize workload effectively and meet established deadlines while maintaining quality standards.
- Participate in departmental meetings, quality audits, and workflow improvement initiatives.
- Recommend and support process improvements that enhance operational efficiency, compliance, and patient service.
- Cross-train to support front desk and administrative functions, providing coverage for staffing shortages, employee absences, and operational needs across departments, varying shifts, and multiple office locations.
- Perform additional duties as assigned.
- Saturday rotation required, typically once every 3 months with a day off during the week, location varies.
Minimum Qualifications
- High School Diploma or equivalent required.
- One (1) year or more of experience in a medical office, healthcare setting, or health information management environment preferred.
- Experience working with Electronic Health Record (EHR) systems.
- Knowledge of HIPAA regulations and medical record confidentiality requirements.
Preferred Qualifications
- Excellent organizational skills and attention to detail.
- Strong time-management skills with the ability to meet deadlines.
- Ability to prioritize multiple tasks in a fast-paced environment.
- Strong interpersonal and customer service skills.
- Proficiency with Microsoft Office Suite and related software applications.
- Working knowledge of medical terminology.
- Experience in cardiovascular, cardiology, or other specialty healthcare practices preferred.
- Experience with document management and release-of-information processes preferred.
Pay: $20.00 - $25.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Retirement plan
- Vision insurance
Work Location: In person
Salary : $20 - $25