Sales Admin Assistant

SALES/ADMIN. ASSISTANT

Caribbean Food Delights (CFD), a privately owned & operated company, is the leading manufacturer of Jamaican Style Patties: beef, chicken and vegetable. This state-of -the-art facility is SQF certified. We are looking for/seeking a motivated and reliable, Sales/Admin. Assistant to join our team. Job responsibilities include but are not limited to the following:

RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO THE FOLLOWING:

• Answer phones clearly and politely on the first or second ring to ascertain reason for call and assist the caller. Page clearly and loudly, when necessary; check general mailbox daily, to review messages and forward messages to appropriate employees.
• Greet visitors and clients pleasantly and courteously, determine their needs and provide prompt, appropriate assistance.
• Work closely with our Director of Sales to ensure that all orders for our major customers are processed timely and accurately.
• Process orders for local customers carefully, following through on order processing from receipt of order, shipping, billing to payment.
• Process in-person product purchase ensuring that the customer receives the correct request and receipt of payment; forward copy of payment receipt and money to Accounts Receivable department, immediately.
• Handle all telephone orders using order form to record information, for order processing
• Ensure quality control over products that are shipped to customers, consistently utilizing the I-button.
• Communicate with the Production department from time to time, to ensure that there is availability of adequate Sales products for on-going customer order fulfillment and disbursement; document items to be produced and forward to the Production Manager for the production of said items; inform the Director of Sales of any discrepancies that cannot be immediately resolved.
• Maintain logistics with trucking companies to ensure that products are disbursed as per schedule and on time, resolve problems quickly and immediately; research and secure services of new trucking companies, when necessary.
• File all processed orders with the bill of lading and original order forms, in proper place.
• Check for Purchase Orders from the EDI computer system, as required; invoice customers accordingly using the EDI system.
• Assist with the monitoring of bioterrorism and food security; maintain visitor’s log data, surveillance and general security, on a regular basis.
• Handle all sample requests for the Sales/Promotion department and inform Director of Sales of any important issues that need to be addressed.
• Prepare promotional items for shows, events, contests, etc. and forward them to appropriate employees; prepare and send promotional items to customers, upon request.

Minimum 2 years related work experience, with sales background; proficient in Microsoft Word, Excel and data entry software. Competitive pay benefits. EOE, all qualified applicants will receive consideration for employment without regard to their “disability” or “protected veteran status.” Please fax resume to: 845-398-3001.

Job Type: Full-time

Pay: $22.00 - $24.00 per hour

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Parental leave
• Vision insurance

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All employees and vendors entering the building will be subject to hand sanitizing, temperature check and given a mask to wear throughout the work day. Must follow other COVID 19 protocols

Ability to commute/relocate:

• Tappan, NY 10983: Reliably commute or planning to relocate before starting work (Required)

Education:

• Associate (Required)

Experience:

• Data entry: 3 years (Required)
• Sales administration: 2 years (Required)
• Sage: 2 years (Required)
• EDI: 2 years (Required)
• Sales: 3 years (Required)

Language:

• English (Required)

Work Location: In person

Salary : $22 - $24