What are the responsibilities and job description for the Csutomer Service/Appointment setting/Sales, 22.00, Full Benefits Package. position at CarHop Auto Sales and Finance?
CarHop is adding an enthusiastic and proactive Customer Service/BDC Specialist to join our team!
Job Summary
In this role, you will be responsible for appointment setting and sales support, engaging with potential customers that call in. Setting appointments at the lot, and some outbound communication.
This is a new position position for CarHop and uniquely about 50% of our Managers at every level promote from within across the country.
Benefits
At CarHop, we are dedicated to providing exceptional customer service and sales solutions to help clients achieve their goal of achieving transportation.. Our CarHop teams thrive on energy, motivation, and a commitment to excellence, ensuring a dynamic and rewarding work environment and customer experience.
Join us today to be part of a vibrant team dedicated to helping people drive!
Job Summary
In this role, you will be responsible for appointment setting and sales support, engaging with potential customers that call in. Setting appointments at the lot, and some outbound communication.
This is a new position position for CarHop and uniquely about 50% of our Managers at every level promote from within across the country.
Benefits
- Guaranteed hourly pay $22.00/hour
- Full health benefits (Medical/Dental/Vision/Flex spend/401k w match)
- Paid time off and great work/life balance
- Monday - Friday hours // NO WEEKENDS!
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
- Receive inboud calls from customers to set appointments and generate sales opportunities.
- Manage inbound inquiries with professionalism, providing exceptional customer service and information about products or services
- Utilize CarHop's CRM systems to track interactions, update client records, and monitor sales pipelines
- Follow up with leads regularly to nurture prospects and maximize conversion rates
- Collaborate with the sales team to develop strategies for outreach, lead qualification, and deal closing.
- Learn our sales process as during your week there will be occasionally face to face sales as well. We provide all resources to obtain a Colorado sales license for you
- Proven experience in inside sales, telemarketing, or B2B sales environments
- Familiarity with CRM systems such as Salesforce or similar platforms a plus but not required
- Demonstrated ability in consultative selling and customer service excellence
- Strong communication skills in English, both verbal and written
- Ability to handle inboud/outbound calling campaigns with enthusiasm and professionalism
- Previous phone sales or call center sales experience is a plus but not required; a willingness to learn is essential
At CarHop, we are dedicated to providing exceptional customer service and sales solutions to help clients achieve their goal of achieving transportation.. Our CarHop teams thrive on energy, motivation, and a commitment to excellence, ensuring a dynamic and rewarding work environment and customer experience.
Join us today to be part of a vibrant team dedicated to helping people drive!
Salary : $22