What are the responsibilities and job description for the Account Manager/Collector, 18.00, Full Benefits Package position at CarHop Auto Sales and Finance?
CarHop, an industry-leader in the Buy-Here, Pay-Here marketplace, specializes in helping those who have not quite perfect credit to achieve transportation independence! Now in 12 states, and growing, we've made a difference by Helping People Drive and changing the lives of thousands of people.
Now in 11 states with continued growth in 2026 and beyond!
Account Manager Benefits
Now in 11 states with continued growth in 2026 and beyond!
Account Manager Benefits
- Guaranteed hourly pay - $18.00/hr
- Monday - Friday hours - NO WEEKENDS!
- Full health benefits (Medical/Dental/Vision/Flex spend/401k w/ match)
- Paid time off and great work/life balance
- Opportunity for advancement
- A fun work environment filled with awesome people
- A rewarding job experience helping people drive & changing lives
- We give you the tools you need to succeed with regular training and coaching
- Placing outbound calls & accepting inbound calls from CarHop Finance customers
- Face to face interaction with customers regarding the status of their auto loan
- Utilizing your communication and negotiation skills to resolve the delinquent account
- High school diploma or equivalent.
- Strong verbal and written communication skills
- Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance
- Professional, detail-oriented, well organized and efficient
- Previous customer service experience, face-to-face or call center, is preferred, but not required.
- Specific experience in the area of de-escalation, retention, or issue resolution is helpful.
- Strong/Advanced negotiation, counseling and problem solving skills.
- Must successfully complete pre-employment criminal background inquiry, and results must be consistent with company standards.
Salary : $18