Technical Operations Project Manager

W2 only, no C2C, must be authorized to work in the US (both now and in the future).

Technical Operations Project Manager (Direct Hire) - in Madison, Wisconsin. Apply now for this opportunity at Carex!

Carex is partnering with a non-profit association partner to hire a Technical Operations Project Manager. This strategic and hands-on leadership role will oversee the organization’s IT strategy, infrastructure, systems integration, and software development operations. The Technical Operations Project Manager will lead technology modernization initiatives while supporting day-to-day operational needs across business systems, applications, and infrastructure. This individual will work closely with executive leadership and operational teams to align technology initiatives with organizational priorities while ensuring secure, scalable, and reliable systems that support organizational growth and member services.

What You'll Do

• Lead and manage the organization’s IT department, technology roadmap, and long-term strategic initiatives.
• Supervise, mentor, and support a team of IT professionals, including software developers and technical support staff.
• Align technology initiatives with operational goals and organizational priorities.
• Develop and maintain IT policies, procedures, security standards, and technology best practices.
• Manage relationships with technology vendors, consultants, software partners, and service providers.
• Oversee budgeting, forecasting, and lifecycle management for IT systems and infrastructure.
• Provide leadership and operational oversight for core business platforms and system integrations.
• Manage and optimize systems including iMIS, TopClass LMS, HubSpot, Acumatica, Umbraco CMS, SQL databases, GitHub repositories, and workflow automation tools.
• Oversee system architecture, integrations, data workflows, and application performance across multiple platforms.
• Ensure the reliability, scalability, performance, and security of organizational technology systems.
• Support software development operations, deployment processes, and ongoing application maintenance.
• Collaborate with internal departments to identify opportunities for process improvement through technology solutions.
• Assist with troubleshooting and escalation of complex technical and system-related issues.
• Evaluate emerging technologies and recommend improvements to systems, infrastructure, and operational workflows.
• Communicate effectively with both technical and non-technical stakeholders across the organization.
  
  
  

What You'll Bring

• Bachelor’s degree in Information Technology, Computer Science, Business Information Systems, or a related field; equivalent experience considered.
• 7 years of progressive IT leadership or senior technical management experience.
• Experience leading technical teams and managing cross-functional technology initiatives.
• Strong understanding of enterprise systems, integrations, databases, and business applications.
• Experience supporting CRM, AMS, LMS, CMS, ERP, or similar enterprise platforms.
• Working knowledge of SQL databases and reporting systems.
• Strong project management, organizational, and prioritization skills.
• Excellent leadership, interpersonal, verbal, and written communication skills.
• Ability to balance strategic planning with hands-on technical problem solving.
• Experience managing software development operations and technical workflows.
• Ability to effectively manage multiple systems, projects, and competing priorities simultaneously.
• Strong collaboration skills with the ability to build trust across technical and operational teams.
  
  
  

Preferred Qualifications

• Experience with association management systems, including iMIS.
• Familiarity with Umbraco CMS, HubSpot, Acumatica, TopClass LMS, SQL, and GitHub workflows.
• Experience overseeing in-house software development teams.
• Understanding of cloud infrastructure, cybersecurity principles, and systems integration architecture.
• Experience supporting nonprofit, association, or membership-based organizations.
  
  
  

Compensation

$110,000 – $120,000 annually, based on experience, along with a comprehensive benefits package. If the range doesn’t align with your needs, please still apply! Carex values transparency in all steps of the recruiting process. The range listed above is dependent on skills and experience as it relates to the role. New roles arise every day, and we want you to be the first to know when the right role pops up for you.

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.