Project Manager – CRM Implementation

W2 only, no C2C, must be authorized to work in the US (both now and in the future).

Project Manager - CRM Implementation (Contract) - Remote in Madison, WI. Apply now for this opportunity at Carex! Carex is partnering with a boutique healthcare consulting firm to find a highly capable, technical Project Manager (30-40 hours per week) to lead and support complex, client-facing initiatives with a strong emphasis on Salesforce CRM and/or Salesforce Marketing Cloud platforms. This role will play a critical part in CRM, marketing, and call center-related initiatives within healthcare and life sciences environments. The ideal candidate is organized, detail-oriented, and comfortable working independently while collaborating closely with clients and internal cross-functional teams during standard U.S. business hours.

Pay rate: $50/hr Carex benefits

Location: fully remote

Duration: :6 months

What You’ll Do

• Lead end-to-end delivery of Salesforce CRM and/or Salesforce Marketing Cloud (SFMC) projects
• Act as the primary client-facing point of contact, managing relationships and communications with professionalism
• Support long-term client success through strong account management practices
• Own and manage project scope, timeline, and budget while ensuring alignment across all stakeholders
• Translate business requirements into structured project plans, milestones, and deliverables
• Use Jira, Azure DevOps, or similar platforms to manage work and ensure visibility
• Coordinate cross-functional teams, including technical, marketing, and operational personnel
• Identify and resolve risks, dependencies, and changes with transparency and autonomy
• Maintain comprehensive project documentation and reporting for accountability
  
  
  

What You’ll Bring

• Proven project management experience with direct ownership of scope, schedule, and budget
• Healthcare industry experience required
• Demonstrated ability to manage client relationships and expectations effectively
• Background in account management or ongoing client engagement models
• Hands-on experience leading CRM implementations preferred
• Understanding of CRM mechanics, marketing automation, and call center operations
• Proficiency with tools like Jira or Azure DevOps
• Strong verbal and written communication skills to articulate project status, risks, and solutions
• High level of organization and ability to manage multiple concurrent workstreams independently
• Positive, solutions-oriented mindset with a collaborative approach to client and internal team interactions
  
  
  

Preferred Qualifications

• Experience in regulated environments, particularly healthcare
• Ability to contribute beyond project coordination by closely partnering with technical and functional teams
• Hands-on experience with Salesforce CRM or Salesforce Marketing Cloud implementation
  
  
  

Carex Consulting Group is an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity, or Veteran status.

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