What are the responsibilities and job description for the Customer Service Representative position at Carelinc Medical Equipment?
Side effects of working here may include: excessive caring, occasional high-fives, and full benefits.
What You’ll Do (Besides Being a Legend!)
The Customer Service Representative must be equipped with a skillset that demonstrates empathy, problem solving skills and the ability to provide appropriate solutions for customers and referral sources. The day-to-day functionality of this job involves servicing a large customer and referral base to fulfill Durable Medical Equipment needs. This individual must have patience and a willingness to go above and beyond to resolve customer / referral concerns while maintaining a positive attitude.
What You Bring to the Team!
Excellent interpersonal and communication skills
Able to pass background check as it pertains to the position.
A knack for problem-solving and making things easy to understand.
A kind and helpful attitude (because we work with CARE!).
A commitment to confidentiality, because trust is everything.
How We CARE at CareLinc!
At CareLinc, we follow our CARE Standards, which means:
Community – We work together, help each other, and make every interaction positive.
Accountability – We grow, learn from feedback, and focus on solutions, not problems.
Relationships – We listen, assume positive intent, and build strong relationships.
Empathetic – We understand and support each other, making sure our workplace feels welcoming and inclusive.
Why You’ll Love It Here!
A team that values what you do.
A supportive, fun, and friendly culture.
Opportunities to grow and learn.
Early access to your paycheck via TapCheck
Competitive pay, great benefits, and a company that CARES about YOU!
Ready to join the adventure? Apply today!