What are the responsibilities and job description for the Mechanical Application Specialist - Humidification position at CAREL?
Carel is a growing, multinational organization specializing in controls for HVAC, HVAC/R and humidification systems.
Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap.
Essential Duties And Responsibilities
To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reporting to the Marketing Manager and working in collaboration with Field Services, the Application Specialist's primary function is to lead technical efforts and partnership development activities for the North American Refrigeration market. Provides technical support through application expertise in the USA, Canada, and Mexico primarily, with secondary coordination responsibilities in Central and South America. Promotes CAREL as a thought leader in the field of energy-efficient control solutions for commercial and light industrial refrigeration systems. Identifies needs of the customers and North American regulations requirements, providing input to the corporate and local Marketing and Solutions teams to drive the product development roadmap.
Essential Duties And Responsibilities
- Partner with OEMs, engineering consultants, integrators, and other key customers/stakeholders, including project managers, engineers, field technicians, software developers, and other technical specialists as well as end-users to drive adoption of CAREL solutions.
- Review blueprints, plans, and other customer documents to assist in the preparation of quotations and submittals as required.
- Produce competitive analysis materials comparing products with key competitors. Understand the competitive industry landscape, while keeping CAREL teams informed of trends and changes.
- Participate in overall product strategy, development, and manufacturing coordination for new and emerging products.
- Collaborate with CAREL internal teams to organize technical product trainings to key customers such as OEMs, contractors, end-users, and others. Present product trainings, seminars, technical meetings, etc.
- Provide a trouble-free end-user experience with solutions containing CAREL products.
- Travel (up to 25%) to customer facilities to learn customer applications and assist with implementation of CAREL controls and provide support to customer’s technical staff.
- Provide key participation in trade shows and other high-profile marketing events. Represent CAREL and CAREL’s products and services to the industry.
- Other duties may be assigned as needed by the Marketing Manager
To perform this job successfully, an individual must be able to perform each ESSENTIAL DUTY satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
- EDUCATION - Engineering/Technology Degree with HVAC/R background/experience or equivalent.
- LANGUAGE SKILLS - Good verbal, written, and presentation communication skills for sharing technical information. Bilingual abilities are a plus.
- REASONING SKILLS - Technical and industry knowledge and reasoning. Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
- EXPERIENCE - Experience with high-efficiency control solutions for commercial refrigeration applications and proven field service experience are preferred.
- COMPETENCIES - Practical skills and knowledge of electronics, electrical circuits, and mechanical systems as applicable to the HVAC/R industry. PowerPoint, Excel, Word. Demonstrated self-motivation resulting in a high degree of performance without constant supervision.
- PHYSICAL DEMANDS - The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. 20 - 40% average overnight travel and some evening and occasional weekend time necessary.
- WORK ENVIRONMENT - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work environments include, but are not limited to, CAREL regional, national or international offices, car, airline flights, OEM offices, labs and manufacturing facilities, retail or bottler environments, customers’ global headquarters, construction sites, and home office.