What are the responsibilities and job description for the Client Partner position at CareGuide?
About Us – Join a Team That’s Making a Real
Impact in Healthcare
At CareGuide, we
are more than just a company—we are a team of problem-solvers and
relationship-builders on a mission to make healthcare more affordable and
accessible for millions. We take pride in fostering a supportive, collaborative
environment where every team member is valued and has the opportunity to thrive
both professionally and personally.
We don’t just talk
about our values—we live them. Our culture is rooted in transparency, teamwork,
and a commitment to excellence. Whether it’s helping clients navigate complex
healthcare costs or supporting each other in daily tasks, we believe strong relationships
and well-structured processes lead to success. At CareGuide, we’re not just
changing healthcare costs—we’re changing lives.
All
applicants must complete this screening to be considered:
https://go.cultureindex.com/p/lmduDD2UZvEVWCy9
Client
Partner | CareGuide | Hybrid - Dallas, TX
Build Relationships. Create Solutions. Deliver
Impact.
We are seeking a
Client Partner who excels at nurturing relationships, ensuring smooth
operations, and providing exceptional service. This role is perfect for someone
who is naturally organized and proactive, with a passion for helping clients
feel supported and valued. You thrive in
structured, team-oriented environments where you can use your
relationship-building skills and attention to detail to drive success. This is
not a high-pressure sales role—it’s about long-term partnership,
problem-solving, and ensuring client satisfaction.
Why CareGuide?
● Make a Difference: Help
businesses and employees lower healthcare costs while improving their access to
care.
● Structured & Supportive
Environment: We provide clear processes, strong leadership, and a
team-oriented culture where you can thrive.
● Growth Potential: We invest in
our people. This role has clear pathways for career advancement.
● Work-Life Balance: Hybrid role
(Dallas-based, mostly remote after the first month) with flexibility.
● Competitive Compensation &
Benefits: Starting salary of $65,000-$75,000, generous benefits, and a company
culture built on support and collaboration.
What You’ll Do (Your Impact)
● Be a trusted client partner: Serve as the primary point of contact, ensuring each client feels heard,
supported, and confident in CareGuide’s solutions.
● Ensure a seamless experience: Proactively monitor client needs, resolve issues, and keep all processes
running smoothly.
● Coordinate across teams: Work
closely with Sales, Operations, and Finance to ensure each client receives
timely and effective support.
● Manage the details: Keep accurate
records of interactions, track performance data, and oversee critical client
tasks such as invoicing, documentation, and case completion.
● Foster long-term relationships: Regularly engage with clients, ensuring they fully utilize CareGuide’s services
while maintaining a positive, trusting partnership.
Requirements
What You Bring (The Ideal Candidate)
● Strong communicator &
relationship builder: You enjoy working with people, building trust, and
fostering strong client connections.
● Organized & detail-oriented: You excel at managing multiple responsibilities and ensuring nothing falls
through the cracks.
● Proactive & solution-focused: You anticipate client needs, solve problems before they arise, and follow
through on commitments.
● Comfortable with technology: Experience with CRM systems (Zoho preferred) and Microsoft Office is a plus.
● Experience in client or account
management: 2-3 years of experience, preferably in B2B or healthcare.
● Team-first mindset: You enjoy
working in a collaborative environment where team success is just as important
as individual success.
All
applicants must complete this screening to be considered:
https://go.cultureindex.com/p/lmduDD2UZvEVWCy9
Salary : $65,000 - $75,000
