What are the responsibilities and job description for the Patient intake Coordinator position at Caregivers Home Health Services?
Are you seeking a leadership role as an Intake Coordinator? Caregivers Home Health Services is seeking an experienced Intake Coordinator to join its team!
Why should you join Caregivers?
- 10 PTO
- 5 sick leave
- Competitive Pay!
- Growth opportunities
- Excellent company culture
- 401k - 3% Match
- Profit-Sharing program
- Paid Government holidays
- Blue-cross Blue Shield Medical Insurance
Responsibilities:
- Responsible for receiving patient referrals with completed information necessary to service and bill. Accurately
verifies insurance coverage and obtains initial visit authorization from the patient’s health plan.
- Serves as the primary contact for initial intake of patient referral calls and communications
regarding patient admission.
- Promotes the efficiency of the admissions process by answering phones and assisting callers
in a professional and timely manner escalating issues to immediate supervisor as necessary.
- Accurately enters admission referral information into Kinnser computer system.
- Calls referral source to verify case information and to let them know that referral was
received.
- Acquire Face-to-Face documentation and perform eligibility check on prospective patients.
- Assure the Start of Care (SOC) documentation is received, staff is assigned and patient is
seen within forty-eight (48) hours by an RN and seventy-two (72) hours by ancillary services
per Medicare guidelines.
- Provide detailed documentation for any variance from protocol.
- Contact the patient to schedule the initial assessment visit and provide the name(s) of staff
assigned to perform services.
Requirements
Requirements:
- College degree preferred
- Have previous health care/home care experience
- Strong data entry/computer skills
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Must have strong attention to detail and accuracy. Excellent Customer service skills
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Ability to interact effectively with all levels of personnel
- Effective organizational skills
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Professional Phone Demeanor
- Strong written and verbal communication skills in English
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Ability to work effectively in a fast paced, team environment
Salary : $55,000 - $65,000