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Senior Risk Adjustment Analyst - Business Ops (Hybrid)

CareFirst BlueCross BlueShield
Baltimore, MD Full Time
POSTED ON 10/14/2025 CLOSED ON 4/17/2026

What are the responsibilities and job description for the Senior Risk Adjustment Analyst - Business Ops (Hybrid) position at CareFirst BlueCross BlueShield?

Resp & Qualifications

PURPOSE:

The Senior Risk Adjustment Business Operations Analyst assumes a pro-active approach in ensuring the accuracy and integrity of key risk adjustment performance metrics through coordination of analytical processes, investigation and interpretation of regulated markets risk score methodologies, risk score calculations, enrollment, submissions, medical and pharmacy claims, and provider data. Incumbent is responsible for performing analyses and problem resolution to meet business operational requirements for Medicare Advantage(MA), Affordable Care Act (ACA) & Medicaid Lines of Business (LOB). Additional responsibilities include establishing and maintaining business policies, process and technical workflow documents, collaborating with multiple stakeholders at various levels throughout the Company, as well as external entities, providing coordination and support as required. We are looking for an experienced professional in the greater Baltimore metropolitan area who is willing and able to work in a hybrid model. The incumbent will be expected to work a portion of their week from home and a portion of their week at a CareFirst location based on business needs and work activities/deliverables that week.

Essential Functions

  • Maintain the Business Operational Plan for risk adjusted segments to support audit readiness. Update, create and maintain business process and technical workflow documents. Monitor and reconcile Business Policies and Procedures as mandated by LOB. Maintain dashboards and reporting delivering results of analyses to improve awareness and understanding of risk adjustment and identification of member health conditions.
  • Understand CMS risk score methodology, including risk score calculation, financial risk calculations, submission processes and key regulatory deadlines for data submission. Understand the impact of the claims on the risk adjustment revenue including interpretation of HHS/CMS/Medicaid guidelines, monitoring and determining the impact of any changes to the model and supporting team in planning for changes.
  • Assists in designing an overall suite of analytic capabilities and actionable reports to monitor internal performance, oversee vendors, solve problems, provide data-driven guidance, and monitor risk adjustment performance. Provide analytical support on various strategies to ensure organizational goals are met and propose opportunities in accurate & complete reimbursement based on the applicable model. Perform data mining of claims and data to identify trends, data issues.
  • Support project & program management efforts including monitoring and evaluating progress against timelines, project milestones and key deliverables. Develop tracking and monitoring mechanisms for all Risk Adjustment and Coding programs. Support management in ensuring that key risk adjustment performance metrics and business objectives are defined and achieved.

Supervisory Responsibility

Position does not have direct reports but is expected to assist in guiding and mentoring less experienced staff. May lead a team of matrixed resources.

Qualifications

Education Level: Bachelor's Degree OR in lieu of a Bachelor's degree, an additional 4 years of relevant work experience is required in addition to the required work experience.

Experience: 5 years experience with data analysis which includes use of statistical methods, experience with programming language.

Knowledge, Skills And Abilities (KSAs)

  • Deep knowledge of regulatory compliance and risk adjustment program integrity.
  • Experience developing & maintaining policies and procedures.
  • Experience with SAS, SQL, VBA or other programming language and MS Access Database.
  • Experience with EDGE, EDPS & MA or Medicaid risk score methodology, including risk score calculation and financial risk receivable calculations.
  • Excellent analytical and problem-solving abilities.
  • High level statistical abilities. The ability to work independently and with those in various departments and areas not directly reporting to the Division.
  • Ability to work with and support Senior Management and to disseminate and summarize information into a format that can facilitate high-level decision-making process.

Salary Range: $64,080 - $127,270

Salary Range Disclaimer

The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the work is being performed. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilites of the position, the candidate's work experience, education/training, internal peer equity, and market and business consideration. It is not typical for an individual to be hired at the top of the range, as compensation decisions depend on each case's facts and circumstances, including but not limited to experience, internal equity, and location. In addition to your compensation, CareFirst offers a comprehensive benefits package, various incentive programs/plans, and 401k contribution programs/plans (all benefits/incentives are subject to eligibility requirements).

Department

Risk Adjustment

Equal Employment Opportunity

CareFirst BlueCross BlueShield is an Equal Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

Where To Apply

Please visit our website to apply: www.carefirst.com/careers

Federal Disc/Physical Demand

Note: The incumbent is required to immediately disclose any debarment, exclusion, or other event that makes him/her ineligible to perform work directly or indirectly on Federal health care programs.

Physical Demands

The associate is primarily seated while performing the duties of the position. Occasional walking or standing is required. The hands are regularly used to write, type, key and handle or feel small controls and objects. The associate must frequently talk and hear. Weights up to 25 pounds are occasionally lifted.

Sponsorship in US

Must be eligible to work in the U.S. without Sponsorship

Salary : $64,080 - $127,270

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