Training and Development Manager

Training Manager

Location: Miami Beach, FL

Job Type: Full-Time | Exempt

Industry: Luxury Hospitality

About the Opportunity

A well-established luxury beachfront resort in Miami Beach is seeking an experienced Training Manager to lead organizational learning and development initiatives. This role is ideal for a Human Resources professional who is passionate about employee development, onboarding, engagement, and creating impactful training programs that support organizational success.

The Training Manager will play a key role in enhancing employee performance, improving operational effectiveness, and fostering a strong culture of learning across all departments.

Key Responsibilities

• Lead the organization’s training and development initiatives to support business goals and employee growth.
• Identify training needs and create learning solutions through instructor-led, virtual, and online programs.
• Develop training materials including curricula, facilitator guides, participant manuals, presentations, and learning resources.
• Facilitate new hire orientation and manage onboarding programs.
• Evaluate training effectiveness and implement continuous improvements based on feedback and results.
• Ensure compliance with federal, state, and company training requirements.
• Support employee engagement, recognition programs, and team events in collaboration with Human Resources.
• Partner with department leaders to enhance workforce development and performance.
• Assist with additional HR projects and initiatives as needed.

Qualifications Required

• Bachelor’s degree in Human Resources, Organizational Development, Education, Business Administration, or a related field.
• 3–5 years of progressive Human Resources experience, including experience in training, learning and development, or organizational development.
• Experience designing, developing, and facilitating training programs.
• Strong understanding of adult learning principles and instructional design.
• Excellent written and verbal communication skills.
• Strong presentation, organizational, project management, and time management skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
• Experience using Learning Management Systems (LMS), HRIS platforms, and training technologies.
• Ability to maintain confidentiality and handle sensitive information with professionalism.

Preferred

• SHRM or HRCI certification.
• Hospitality industry experience.
• Bilingual or multilingual communication skills.
• Experience with Paycom, Indeed, Canvas, AI tools, or related HR technology platforms.

Work Environment & Physical Requirements

• Ability to work in both indoor and outdoor environments.
• Ability to stand and walk for extended periods.
• Ability to bend, lift, and carry up to 30 pounds.
• Flexibility to work occasional evenings, weekends, and holidays as business needs require.

What We’re Looking For

We are seeking a collaborative, energetic, and service-oriented professional who enjoys helping others succeed. The ideal candidate is a creative trainer, strong communicator, and strategic thinker who can build engaging learning experiences while supporting a positive employee culture.

Benefits

Competitive compensation and benefits package, including opportunities for professional growth within a stable and respected hospitality organization.

CAREERXCHANGE, INC is an EOE. I invite you to visit our website at www.careerxchange.com and view other job opportunities.