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Analytics & Research Senior Scientist
Morehead Associates
- Full-time
- Chicago, IL, US
- $110k - $130k / year
- 8h ago
The Senior Scientist partners closely with Product, Engineering, Data Science, Operations, Client Support, Advisory, and Executive Leadership to solve complex measurement challenges, guide strategic decisions, and drive innovation. The role focuses on survey science, benchmarkingmethodology, psychometrics, and applied analytics, distinguishing it from traditional data science roles centered on model or software development.
As a trusted advisor, the Senior Scientist translates complex scientific concepts into actionable recommendations while balancing methodological rigor with business and operational needs. The roleestablishesand maintains the standards, governance frameworks, and validation processes that ensure data, measures, and insights are trustworthy, methodologically sound, and fit for use in client decision-making, benchmarking,quality improvement, and advanced analytics.
This position offers the opportunity to combine scientific rigor withcreativityto develop new measurement approaches and analytics solutions. A central focus is elevating thepatientvoice by ensuring patient experiences are accurately captured, meaningfully interpreted, and translated into insights that improve healthcare quality and outcomes.
Key Responsibilities
Scientific Leadership &Consultation
- Serve as the primary methodological authority for assigned products, benchmarking programs, and strategic initiatives
- Provide scientific leadership and consultation on measurement, benchmarking, analytics, reporting, andmethodologydecisions
- Represent Research & Analytics in cross-functional, client, and executive discussions, translating complex findings into actionable recommendations
- Serve as an escalation point for complex methodological issues, client concerns, and critical business decisions requiring scientific guidance
- Evaluate the benefits, risks, and methodological implications of key decisions, ensuring measurement quality, benchmark integrity, and stakeholder trust
- Lead the design, evaluation, and continuous improvement of survey instruments and measurement frameworks
- Applyexpertisein surveymethodology, questionnaire design, sampling, weighting, bias mitigation, and survey operations
- Ensure the reliability, validity, comparability, and intended use of measures through validation studies, equivalency testing, and evaluation of survey design and administration approaches
- Maintain methodological standards and best practices
- Partner with Productand Engineeringacrossthe product lifecycle
- Evaluate and guide the methodological design, validation, implementation, and ongoing enhancement of products, reporting capabilities, survey content, and measurement solutions
- Lead the development, governance, and evolution of benchmarking and comparative performance measurement methodologies, ensuring that performance comparisonsremainvalid, reliable, interpretable, and fit for purpose
- Establish andmaintainbenchmarking governance standards, adjustment methodologies, quality criteria, and related frameworks
- Evaluate the impact of methodological changes on benchmark validity, trends, and reporting
- Serve as the organization's subject matter expert on benchmarkingmethodologyand governance
- Apply statistical and analytical methods toidentifydrivers of patient experience performance, emerging trends, and opportunities for quality improvement
- Develop, evaluate, andvalidateanalytical frameworks, methodologies, and reporting approaches that support measurement, benchmarking, and strategic decision-making
- Translate complex analytical findings into actionable insights that inform decisions and drive improvement
- Lead the design and evaluation of pilot studies, validation efforts, and innovation initiatives involving emerging measurement approaches, data sources, and technologies
- Establishevidencestandards and decision frameworks for assessing the readiness of new methodologies, AI-enabled capabilities, and alternative measurement approaches for benchmarking, reporting, and operational use
- Identifyrisks, limitations, and governance requirements when evidence is insufficient to support adoption
- Serve as a subject matter expert in healthcare experience measurement, patient-centered research, and healthcare analytics
- Guidethe development and evolution of measurement programs, ensuring alignment with regulatory requirements, industry standards, and best practices
- Ensure methodologies accurately capture patient experiences and generate meaningful, actionable, and scientifically sound insights
- Monitor industry developments and recommend enhancements to measurement programs and methodologies
- Develop anddisseminateresearch, educational resources, and thought leadership materials that advance organizational understanding of survey science, benchmarking, analytics, and healthcare measurement
- Represent the organization in client and industry settings
Required
- Ph.D. in Survey Methodology, Statistics, Psychometrics,Sociology,Psychology,oranother quantitative social science or healthcare-related discipline
- 7 years ofprofessionalexperience in survey research, analytics,orrelatedfields
- Deepexpertisein surveymethodology, questionnaire design,psychometric testing,sampling, weighting,andbias mitigation
- Experience implementingappropriate researchmethodologies to address complex measurement questions, including, for example,experimental designs, A/B testing, randomized controlled trials (RCTs), qualitative research, andmixed-methods studies
- Demonstrated experience translating analytical findings into actionable insights used for decision-making or improvement
- Strong interpersonal effectiveness, including the ability to communicate clearly, listen actively, collaborate constructively, build trust, navigate disagreement professionally, and develop productive relationships across a wide range of stakeholders
- Proficiency
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