What are the responsibilities and job description for the MAC (Moves, Adds, Changes) Lead position at Careers?
Company Overview
At ValidaTek, we modernize and optimize IT services to solve some of the most critical challenges facing federal civilian and defense agencies. From customers to partners to top-talent employees, ValidaTek puts people first, empowering them to exceed expectations and transform government organizations. Our employees are building purpose-driven careers, not just filling jobs. We bring together people with many different perspectives, experiences, and talents to drive innovation and achieve more together than we can individually. Our commitment to quality and performance optimization is the reason why our IT Service Projects and New Development Projects have been appraised at CMMI Maturity Level 5, positioning us as one of a handful of elite companies to receive the highest form of third-party validation. www.validatek.com
Summary:
ValidaTek is searching for a MAC Lead to oversee and coordinate all aspects of network modifications, additions, and changes to a large DoD IT infrastructure program providing a common view for all enterprise-wide users.
Responsibilities:
- Drive the process for network moves, adds, and changes to ensure minimal disruption to operations and network integrity.
- Conduct assessments and documentation of current infrastructure configuration to facilitate changes as requested.
- Develop the process to track and execute all MACs, focused on process improvement and compliance with industry standards and customer requirements and policies.
- Provide leadership and mentorship to the MAC team, driving performance as well as meeting and exceeding customer service level agreements.
- Operate as the point of contact for customer leadership and stakeholders and maintain ultimate responsibility for the MAC process.
Qualifications:
- 7 years of experience working with and 3 years managing network moves, additions, and changes in a cleared DoD environment.
- In depth knowledge of network infrastructure as well as ITSM best practices.
- Proven project management skills with the best candidates having a current PMP.
- Current Registered Communications Distribution Designer (RCDD) certification.
- All candidates must have a current TS/SCI clearance.
- A bachelor’s degree in a related field is required.
Salary Disclosure
Actual salary will be based on a variety of factors including but not limited to experience, geographic location, contract affordability, internal equity, education, and certifications. The upper end of the salary range may be reserved for individuals who have demonstrated tenure with the company, seniority, and proven excellent performance. This includes factors such as education, certifications, and extensive/unique experience beyond what is required.
EEO Statement
ValidaTek is an Equal Opportunity Employer. All qualified applicants will be considered without regard to disability, protected veteran status, or any other status protected by federal, state, or local laws. Applicants who are selected for employment will be required to verify authorization to work in the United States. Offers of employment will be contingent upon passing a post-offer background check.